Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Apple Cash needing validation

We used a different year for daughters Apple ID, now her Apple Cash keeps wanting to “validated” on a loop or something.. Apple ID has been for 4yrs and used Apple Cash off/on just noticed unable to accept money….

2 replies

That is not good. Verification is required at times to comply with Government regulations known as Know Your Customer (KYC) laws imposed on banks for financial transactions. Providing false information is not taken lightly and is considered fraud. It is not too often you would get a second chance, but that decision can only be made by Green Dot Bank by contacting them at (877) 233-8552. Apple is not involved in the verifications as they are not a bank and it is not them seeking the information for compliance.

Update