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mv360
User level: Level 1 (20 points)

Siri cannot find Reminders lists on iPhone 16 Pro with iOS 27

Having an issue with iOS 27 on an iPhone 16 Pro where Siri cannot find my lists when I ask it to add something to Reminders. A typical exchange will start with me asking to add "milk" to my list entitled "Shopping." Then Siri will search, and ultimately say no such list exists, even though it does.


I ask Siri to find other Reminders lists on my device, and it says it cannot do so. However, the lists are syncing to iCloud if I manually edit them.


Things I have tried with no success:


  1. Restarting the phone.
  2. Toggling/turning off iCloud in full and re-syncing.
  3. I have removed the Reminders app and re-added it. (this only caused Reminders to duplicate my lists on iCloud's servers.
  4. Checking my internet connections.
  5. Using Siri's visual recognition to point it in the direction of the correct list. Sometimes this works, other times I get a message, "Uh oh, there's a problem. Please try again."


Further, when I went to delete duplicate lists on iCloud, I received several server error messages.


I'm not sure what to do at this point. If anyone has any follow-up questions I'll be sure to answer them.

Posted on Sep 18, 2026 2:58 PM

12 replies

rcppharmd
User level: Level 1 (18 points)

Oct 13, 2026 2:26 PM in response to mv360

Inside the settings for Siri there's an "Excluded Apps" option. For some reason a lot of the built in iOS apps are listed in there. Once you remove those app from that list Siri can access the apps again.

Mac Jim ID
User level: Level 10 (105,996 points)

Sep 18, 2026 3:21 PM in response to mv360

Are you using a VPN?

If so, remove it to test, as turning one off is not likely to resolve a problem with accessing Apple Servers.


For me on iOS 27, all I say is "Siri, add milk to my Shopping List" and it works just like it did using iOS 26.

Cmader1
User level: Level 1 (12 points)

Sep 20, 2026 5:07 AM in response to mv360

I have been having the exact same issue. It started when I updated so it sounds like  broke something. I’ve even had Siri create the list I was looking for. Then, when I ask Siri to find the list, she can’t even do that.


The only way I have been able to get it to work was to keep the reminder app open. Ask Siri what’s on my screen. She’ll read the lists off. Then I’ll tell her to add something to one of the lists. It works, but only once. Then I’ll have to go through the whole sequence again. At that point, it’s easier to type whatever it is I’m trying to add.

Mac Jim ID
User level: Level 10 (105,996 points)

Sep 18, 2026 3:42 PM in response to mv360

  • Do you have any profiles at all installed at Settings > General > VPN & Device Management?
  • Does this happen on both Wifi and Cellular with Wifi turned off?
mv360 Author
User level: Level 1 (20 points)

Sep 18, 2026 4:03 PM in response to Mac Jim ID

I'll give it a shot. I am starting to suspect it is server-side though. Playing with iCloud I get some funny messages. I don't think they are accurate, because it's been happening for days, but nonetheless:



Mac Jim ID
User level: Level 10 (105,996 points)

Sep 18, 2026 4:21 PM in response to mv360

Yes, that is odd and 2 messages I have never seen reported here. I checked the System Status page and nothing is being reported for iCloud Reminders and I am able to delete lists on my end as I just tested it now. Sorry I could not be more helpful and it does appear that Apple may have some more information about what you are seeing.

tayeb113
User level: Level 1 (8 points)

Sep 18, 2026 3:09 PM in response to mv360

My phone is 16 Pro and I have an update and he won't want to bear it and the phone's memory is big and the Internet is working well if you have any solution to this problem

mv360 Author
User level: Level 1 (20 points)

Sep 18, 2026 3:29 PM in response to Mac Jim ID

No VPN is in use.

mv360 Author
User level: Level 1 (20 points)

Sep 18, 2026 3:46 PM in response to Mac Jim ID

1) No VPN profiles are installed.

2) Yes, the problem occurs whether I use a Wifi network or Cellular data. It's been consistent over the last two days since installing iOS 27.

JenMaryG
User level: Level 1 (8 points)

Oct 3, 2026 2:59 PM in response to mv360

Same issue here! Works fine with my HomePod. I didn’t have an issue until getting the new phone.

davebelais
User level: Level 1 (9 points)

Oct 15, 2026 5:15 AM in response to mv360

I have an iPhone 17 Pro Max with iOS version 27.01 (the latest) and am having this identical issue.

Originally posted at discussions.apple.com/thread/256360050