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132 BPM
User level: Level 1 (19 points)

Unable to select file format in Pixelmator Pro using 'Save As' or 'Export'

Pixelmator Pro no longer allowing me to select a file format when using "Save As" or "Export." Any idea why?


Up until 9/17/26, I was always able to go to File > Save As, select a file format from the drop menu, and save my image in the selected file type. I've done it hundreds of times without any problems. Now, when I click on that drop menu, it immediately closes right back up, leaving "Pixelmator Pro Document" as the only usable choice. What's more, when I go to Export and attempt to select a file format from THAT drop menu, I can only select JPEG, nothing else. That drop menu immediately closes as well.


At first I considered that there may be a problem with my keyboard, but even after turning it off (it's BT) and using a wired keyboard the same problems persist.


Is this due to the MacOS 27 update? Is there a new setting somewhere I need to know about? I'm using Pixelmator Pro Version 3.8.


Any insights or information would be greatly appreciated! Thanks in advance!

Posted on Sep 18, 2026 1:41 PM

8 replies

132 BPM Author
User level: Level 1 (19 points)

Sep 18, 2026 3:29 PM in response to 132 BPM

Ah, I think I found the cause, but it's got to be a new bug in the OS. I can select a file format from the drop menu but ONLY IF the cursor is not still in the file name field at the top of the pop-up window. If the cursor is in the Tags field or elsewhere in the window only THEN can I select a desired file type from the drop menu. This was NOT the case just a couple of days ago. Ugh!!


Thanks to everyone who replied!


Now to go discover what else is broken...

Rudegar
User level: Level 10 (187,102 points)

Sep 18, 2026 1:48 PM in response to 132 BPM

have you attempted to reach out to the developer of the app?


seems like the main suspect as to who would end up resolving their app saving format culprit


Randall_2023
User level: Level 5 (4,860 points)

Sep 18, 2026 1:53 PM in response to 132 BPM

I have Pixelmator Pro 3.8 as well. When you click on the File menu and then press the Option key, you will see the Save As option. This is the same as in Tahoe with Pixelmator Pro 3.8. When I choose Save As..... I am offered a choice of

file formats: Pixelmator document, HEIC, JPEG, PNG, WebP, & TIFF

132 BPM Author
User level: Level 1 (19 points)

Sep 18, 2026 3:13 PM in response to Randall_2023

Hi, I can see the file options when I click on the drop menu, but the list closes again instantaneously, so I'm unable to actually select anything. It's just weird because it worked perfectly fine before updating the OS.

Randall_2023
User level: Level 5 (4,860 points)

Sep 18, 2026 1:56 PM in response to Rudegar

As info, Pixelmator Pro is now developed by Apple Inc.

Meg The Dog
User level: Level 6 (14,102 points)

Sep 18, 2026 2:04 PM in response to 132 BPM

I can't replicate your issue running Pixelmator Pro 3.8 on OS 27.0, it is working as expected.

Now that Pixelmator Pro is owned by Apple, not sure where you go for tech support.



MtD

Meg The Dog
User level: Level 6 (14,102 points)

Sep 18, 2026 4:14 PM in response to 132 BPM

I think you have some other issue going on, as locating the cursor in the tags entry box has no effect on limiting the formats available on my system:


MtD

dialabrain
User level: Level 10 (138,595 points)

Sep 18, 2026 5:09 PM in response to Meg The Dog

Indeed. Neither do I.

Originally posted at discussions.apple.com/thread/256360032