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iPhone 15 Pro: Photos identity protection not working in iOS 27

In iOS 26, on my iPhone 15 Pro, I could edit a picture, choose the clean up tool, circle a face and it would apply “identity protection” blurring the face.


On iOS 27, it says it’s applying the identity protection but it does nothing to the picture. We tested on a friend’s phone still running iOS 26 and it worked.


It seems this feature was broken in the upgrade. I tried restarting the Photos app and the phone and tried multiple different pictures.

2 replies

Yup, it doesn’t work in iOS 27. I tried to report it to Apple directly but that was a complete waste of time. Apple claimed they investigated and the feature “works as intended.”


Particulalry frustrating since I’m a photographer who uses Identity Protection to blur children’s faces when I’m doing event photos, used to be easy but I guess privacy doesn’t matter to Apple anymore?

Just got the iPhone 18 pro and am having the same issue along with many others in IOS 27. Along with that the issue is present on Mac as well as while I had my Mac on OS 26 it worked yesterday as I upgraded it today to try and figure out if it was in fact the update it no longer works under OS 27.