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AT&T ActiveArmor Issue

AT&T ActiveArmor Issue.


Since i upgraded to OS27, my AT&T Active Armor App has stopped working. I have unistalled the App and reinstalled but now, when trying to install the App, I recevie the following pop-up on my iPhone 17 Pro Max:


I have comlete removed any VPN Applications on my device , all security Apps as well, tried installing on WiFi and Cellular, all returning the same issue.


I cannot get this app to reinstall successful or to get past the popup error box.


Thanks,


Jeff


[Edited by Moderator]

5 replies

Had same issue with all apple products using WiFi. Fixed my problem by opening the AT&T app smart home & turing off activearmor.

jlr5934 wrote:
I have talked to AT&T Support and they cannot fix it and have no clue what is causing it.

Remove the app.


The fine print for the VPN benefit indicates connection security applies only to open networks, but those networks already get end-to-end security, and iCloud+ Private Relay masks each end of the connection from the other. Not sure how much a part-time VPN is even worth here, given the existing protections and common usage, and given open Wi-Fi networks already get flagged.

jlr5934 wrote:
AT&T ActiveArmor Issue.
Since i upgraded to OS27, my AT&T Active Armor App has stopped working. I have unistalled the App and reinstalled but now, when trying to install the App, I recevie the following pop-up on my iPhone 17 Pro Max:
I have comlete removed any VPN Applications on my device , all security Apps as well, tried installing on WiFi and Cellular, all returning the same issue.
I cannot get this app to reinstall successful or to get past the popup error box.
https://discussions.apple.com/content/attachment/96fed742-4470-43e9-8faa-7ea70c37fa39
Thanks,
Jeff
[Edited by Moderator]

Talk to AT&T support.

I have talked to AT&T Support and they cannot fix it and have no clue what is causing it.



Thanks,


Jeff

Then go back and insist that the issue be escalated. This AT$T’s app, not Apple’s.


On the other hand, it really sounds like total rubbish you would be better off without, so there is that.