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AMMahon

Level 1 (4 points)

Removing passcode from iphone 13

I am trying to remove the passcode from my iphone 13 so I can return it as a trade in, but after going through all the steps, it is still requiring a passcode. Any help would be appreciated.

Posted on Sep 18, 2026 11:55 AM

1 reply

Bob Timmons

Level 10 (199,348 points)

Sep 18, 2026 12:07 PM in response to AMMahon

Are you saying that you don't know the Passcode?

When you follow the steps below, the iPhone will be completely erased.

What to do before you sell, give away, or trade in your ...Apple Support Official Apple Support › en-us

Originally posted at discussions.apple.com/thread/256359973