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SuzWV
User level: Level 1 (19 points)

Testing to meeting human standards

This is not a question, just a comment to get out there… the prove you’re a human puzzle is not great for a 67 year old with cognitive and vision issues who is just trying to get the phone setup. I am barely versed with Authenticator, which I did finally use to get a password through, but this was after a really great struggle of going in circles with the puzzle.


At the very least, the puzzle needs to have an off switch and get to some other form — even the hated how many traffic lights in these 9 blocks. Instead, it kept showing all of my incorrect answers and making me start over. If I could get to the correct password I would, and nearly did give up. I’ll straighten out the password later, but you need a better human test.

Posted on Sep 18, 2026 11:20 AM

5 replies

IdrisSeabright
User level: Level 10 (201,695 points)

Sep 18, 2026 11:26 AM in response to SuzWV

Different websites use different forms of verifying that you're human. Apple has nothing to do with what other websites choose to use. Generally, there is a link at the bottom that allows you to select an accessible version of the CAPTCHA.

lobsterghost1
User level: Level 10 (233,174 points)

Sep 21, 2026 9:32 AM in response to SuzWV

SuzWV wrote:
This was an Apple human test during the new phone setup. I’m well aware of the various human testing forms out there.

Huh? I get the new iPhone every year, and this year I updated a number of our devices and not once ever, have I had to do any type of human test? It's hard for us to help you, when none of us are aware of what you saw. I can't find any Apple documentation or even using an AI search can I find anything which suggests Apple has any process like this.

Kilgore-Trout
User level: Level 8 (43,363 points)

Sep 18, 2026 2:33 PM in response to SuzWV

Sorry to differ, but I have been setting up new Apple devices for years, and as recently as a few months ago. I have NEVER encountered a CAPTCHA screen which is what you are describing, nor an “Authenticator” (whatever that is in this context) when setting one.


You need to describe and identify what EXACTLY you are doing, because it would appear it isn’t what you think it is.

IdrisSeabright
User level: Level 10 (201,695 points)

Sep 21, 2026 9:18 AM in response to SuzWV

SuzWV wrote:
This was an Apple human test during the new phone setup. I’m well aware of the various human testing forms out there.

Like Kilgore-Trout, I've never encountered such a confirmation when setting up a new Apple device. And I've probably sent up thousands (I used to work for Verizon Wireless).

SuzWV Author
User level: Level 1 (19 points)

Sep 18, 2026 1:50 PM in response to IdrisSeabright

This was an Apple human test during the new phone setup. I’m well aware of the various human testing forms out there.

Originally posted at discussions.apple.com/thread/256359951