Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Unusual txt from Apple?

txt from apple to update my info for apple pay and go on ***? is this real?


[Edited by Moderator]

8 replies

That’s a phishing attempt from scammers and it’s literally been reported 100’s of times if not 1000’s. 


Apple would never contact you. Your bank (issuer of card) would contract you. Banks do the exact opposite of the message you received. If they suspect fraud the transaction is stopped immediately. You have to call to verify the transaction, not call to stop the transaction. 


“Don't answer suspicious phone calls or messages claiming to be from Apple. Instead, contact Apple directly through our official support channels.”


”To report a suspicious SMS text message that looks like it's supposed to be from Apple, take a screenshot of the message and email the screenshot to [email protected].”


You can report phishing at these links and most importantly your local law enforcement.


Identify legitimate emails from the App Store or iTunes Store.

FTC Complaint Assistant

FBI’s Internet Crime Complaint Center


Learn about how not to be a victim of Social Engineering.


Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

Thank you for reaching out. 🤗


  • The text message you received was a scam.
  • Simply block, report and delete the message.
  • Never click any links or call phony phone numbers they provide!
  • The phony text message will never mention you by name because they don’t know it.


🛑 Apple will never send you a text message about Pay‼️⚠️


Important: If you receive a suspicious email or SMS text message that looks like it’s supposed to be from Apple, please email it to [email protected].


Learn how to:


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Not real. Delete. Block and don’t click any links

Thank you everyone for your help about Apple Pay, I thought it was probably a scam, but was not sure!

Thanks again

You’re welcome and u hope you have a great day!

Forevered wrote:
Thank you everyone for your help about Apple Pay, I thought it was probably a scam, but was not sure!
Thanks again

Hello~ Your “thank you” made my day!!


~Katana-San~