my phone is not working when I go outside non of my apps load
hdhddjdjd
User level: Level 1 (4 points)
User level: Level 1 (4 points)phone not working
Posted on Sep 18, 2026 8:22 AM
2 replies
Mac Jim ID
User level: Level 10 (105,996 points)
User level: Level 10 (105,996 points)Sep 18, 2026 8:38 AM in response to hdhddjdjd
First make sure you have Cellular Data turned on at Settings > Cellular. Some apps will require network access on launch to load their initial page. Also make sure you have a cellular signal.
If you have a VPN installed, remove it. Just turning one off may not resolve the problem.
If you are having problems with network access using Cellular Data as opposed to phone calls, you will need to contact your Cellular provider to have your SIM reprovisioned.
Ingo2711
User level: Level 10 (93,009 points)
User level: Level 10 (93,009 points)Sep 18, 2026 8:38 AM in response to hdhddjdjd
Which iPhone do you use?
Did you already check the settings for cellular data sin Settings -> Cellular (or Mobile Service) -> Cellular (Mobile) Data -> ON?
Use cellular data on your iPhone or iPad - Apple Support
Can you see the cellular signal icon on top of your screen, when your iPhone is being used outside?
Any Focus Mode active which disables the cellular network connection?
Originally posted at discussions.apple.com/thread/256359784