Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Apple TV shows a black screen after launchi

My Apple TV subscription is included with my iCloud+ plan. Apple Arcade works normally, but when I open the Apple TV app, it only shows a black screen and nothing is clickable. I restarted my iPhone, updated and reinstalled the Apple TV app, tried both Wi-Fi and cellular data, checked that VPN is off, and checked that Screen Time restrictions are disabled. My Apple Account region is Uzbekistan. How can I fix this issue?

1 reply

This just happened to me today and I’m using the iPhone 18 pro max, in the United States. Tried doing the power cycle and nothing, also tried deleting it and reinstalling it, same black screen