Why won't my HP DeskJet 100 printer run on my M1 iMac running OS 27
iGregPI
User level: Level 1 (30 points)
User level: Level 1 (30 points)HP DeskJet 1000 and OS 27 Problem
Posted on Sep 17, 2026 8:20 PM
9 replies
iGregPI
User level: Level 1 (30 points)
User level: Level 1 (30 points)Sep 17, 2026 10:01 PM in response to iGregPI
I SOLVED THE PROBLEM! I tried my equally old Epson Scanner, and my iMac did not see that either, but I got an error message that said the Epson software needs Rosetta and offered to install it (while warning that the software will not work in OS 28). So I installed Rosetta and the Epson Scanner worked normally. I then tried to print something and my HP printer worked normally. Without me realizing it I removed Rosetta when I installed OS 27.
I thought Rosetta software was still in OS 27. I guess it was removed and has to be manually installed.
MrHoffman
User level: Level 10 (169,253 points)
User level: Level 10 (169,253 points)Sep 17, 2026 8:45 PM in response to iGregPI
Okay, that printer features click-through deprecation messages on the HP website.
And is lacking in what I’d consider basic and necessary features, including AFAICT AirPrint.
Which means it is dependent on vendor drivers. If the HP app or the HP Smart app doesn’t work, it’s not hopeful.
If you decide to replace: Which Printer Should I Buy? - Apple Community
MiloHelpz
User level: Level 1 (18 points)
User level: Level 1 (18 points)Sep 17, 2026 8:29 PM in response to iGregPI
Could you please provide more information?
If you try printing something, does the printer show up?
Is the printer set up with your Wi-Fi?
Other than that, the HP DeskJet 1000 is a little old, like 15 years, so services will not work perfectly or even at all on newer MacOS
MrHoffman
User level: Level 10 (169,253 points)
User level: Level 10 (169,253 points)Sep 17, 2026 8:32 PM in response to iGregPI
To confirm, HP DeskJet 100 per the text, DeskJet 1000 per the title, or maybe some other DeskJet 10⍰⍰ model?
(There exist at least ten DeskJet 10⍰⍰ models, some with a J110⍰ suffix.)
Slight differences in names can be very different printers, with very different capabilities.
iGregPI
User level: Level 1 (30 points)
User level: Level 1 (30 points)Sep 17, 2026 8:36 PM in response to MrHoffman
Milo, Printer and iMac connected via ethernet on same network. Yes, the printer does show up. I get an error type message that printer software not compatible. I tried to use Air Print and I looked for AirPrint in pop up menu for printer software and I do not see AirPrint listed.
iGregPI
User level: Level 1 (30 points)
User level: Level 1 (30 points)Sep 17, 2026 8:43 PM in response to iGregPI
Correction. When adding the printer it says HP DeskJet 1000 J110 Series. The error message says "The printer software is not compatible with this device." But shouldn't Air Print then be accessible?
iGregPI
User level: Level 1 (30 points)
User level: Level 1 (30 points)Sep 17, 2026 8:44 PM in response to MrHoffman
I rarely have to print anything and would prefer not to buy a new printer.
iGregPI
User level: Level 1 (30 points)
User level: Level 1 (30 points)Sep 17, 2026 9:02 PM in response to MrHoffman
There are no generic drivers out there that may work? I seem to remember in the old days there were generic printer drivers available. Am I wrong?
iGregPI
User level: Level 1 (30 points)
User level: Level 1 (30 points)Sep 17, 2026 11:28 PM in response to iGregPI
One more thing to note is that in the Print Center while printing it still says "Printer Software is not compatible with this device," even though the printer now functions normally as before.
Originally posted at discussions.apple.com/thread/256359429