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Shavayna
User level: Level 1 (4 points)

Live Captions Issue

live captions works for a short session, then freezes up and disables my phone for a short time, then the live captioning has to be reset, only to repeat the same issue.

Posted on Sep 17, 2026 6:28 PM

1 reply

WheelieNick
User level: Level 9 (74,110 points)

Sep 18, 2026 12:21 AM in response to Shavayna

Apple's Live Captions are still prone to system memory leaks that can cause the exact "UI freeze" you are experiencing. 

  1. Close All Other Background Apps:
    • Swipe up from the bottom of your screen to see your open apps. Swipe up on all of them to close them. This frees up vital RAM for the captioning engine to run cleanly. 
  1. Perform a Force Restart:
    • A standard power down won't always clear the corrupted cache. Press and quickly release Volume Up, press and quickly release Volume Down, then press and hold the Side Power Button until you see the Apple logo. 
  1. Reset All Settings
    • If a system bug is causing the freeze loop, resetting your system configuration often permanently cures it.
    • Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. Note: This will not erase your apps, photos, or data, but it will reset your Wi-Fi passwords, wallpaper, and bluetooth connections. 


Originally posted at discussions.apple.com/thread/256359389