User level: Level 1 (4 points)This issue's been coming back and forth like every month or so and happened again today where my screen goes like this. I don't have any recognition of it having water damage. Please help
Posted on Sep 17, 2026 2:39 PM
User level: Level 9 (64,078 points)Sep 17, 2026 3:41 PM in response to nilster223
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US, please call 1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.
Contact Apple for support and service - Apple Support
Genius Bar Reservation and Apple Support Options - Apple
User level: Level 10 (97,882 points)Sep 17, 2026 10:02 PM in response to nilster223
Welcome and thank you for reaching out. 🤗
There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.
Therefore, I recommend service.
Service Checklist:
Service Appointment:
Contact Information:
Additional Support:
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
User level: Level 10 (187,102 points)Sep 17, 2026 2:59 PM in response to nilster223
Originally posted at discussions.apple.com/thread/256359289