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Cimota262
User level: Level 1 (4 points)

Broken touch ID foiling data and settings transfer to a new phone!

Hello, the touch ID on my SE 2022 broke, I just got back from holiday in another country and I want to transfer my settings and data to my new 16e.


The automatic transfer just loops as if nothing has happend. I can't back up to my computer and restore to the new phone from there because the theft protection has triggered requiring the broken touch ID to unlock.


Icloud back up says there isn't enough room to back up and transfer while also deciding that it is fine and doing it anyways but increadibly slowly (60% after 3 hours).


I feel like I hit the jackpot and screwing up all 3 methods of avoiding having to start over with my settings (loath to do). Anyone got any ideas on work arounds or alternative methods. At this point I just wish I bought an android! The smooth upgrade process is one of my favourite features, I mean was!

Posted on Sep 17, 2026 2:18 PM

2 replies

razmee209
User level: Level 10 (205,348 points)

Sep 17, 2026 2:59 PM in response to Cimota262

Cimota262 wrote:
Hello, the touch ID on my SE 2022 broke, I just got back from holiday in another country and I want to transfer my settings and data to my new 16e.
The automatic transfer just loops as if nothing has happend. I can't back up to my computer and restore to the new phone from there because the theft protection has triggered requiring the broken touch ID to unlock.
Icloud back up says there isn't enough room to back up and transfer while also deciding that it is fine and doing it anyways but increadibly slowly (60% after 3 hours).
I feel like I hit the jackpot and screwing up all 3 methods of avoiding having to start over with my settings (loath to do). Anyone got any ideas on work arounds or alternative methods. At this point I just wish I bought an android! The smooth upgrade process is one of my favourite features, I mean was!

Not Apple's fault that your touch id is broken.

Not Apple's fault that you don't have enough icloud storage to back up your device.

This is all on you as the consumer, quit laying blame on others and own up to your wrong doing.

razmee209
User level: Level 10 (205,348 points)

Sep 17, 2026 3:02 PM in response to Cimota262

Cimota262 wrote:
Hello, the touch ID on my SE 2022 broke, I just got back from holiday in another country and I want to transfer my settings and data to my new 16e.
The automatic transfer just loops as if nothing has happend. I can't back up to my computer and restore to the new phone from there because the theft protection has triggered requiring the broken touch ID to unlock.
Icloud back up says there isn't enough room to back up and transfer while also deciding that it is fine and doing it anyways but increadibly slowly (60% after 3 hours).
I feel like I hit the jackpot and screwing up all 3 methods of avoiding having to start over with my settings (loath to do). Anyone got any ideas on work arounds or alternative methods. At this point I just wish I bought an android! The smooth upgrade process is one of my favourite features, I mean was!

Did you even read how protection works before you enabled it? That would be something you're responsible for not Apple. About Stolen Device Protection for iPhone - Apple Support

Originally posted at discussions.apple.com/thread/256359274