User level: Level 1 (4 points)IOS 27 optimizing stuck at 36%.
I have tried restarting the phone multiple times, deleting some old photos and also left the phone in charging for 2-3+hrs at stretch but optimizing remains stuck at 36% Iphone 17 base 256GB
Posted on Sep 17, 2026 1:16 PM
User level: Level 9 (64,078 points)Sep 17, 2026 1:30 PM in response to yashraj256
You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.
If you’re in the US, please call 1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.
Contact Apple for support and service - Apple Support
User level: Level 1 (4 points)Sep 17, 2026 2:03 PM in response to Jeff Donald
I am in the US I will try calling them.
Originally posted at discussions.apple.com/thread/256359248