Level 2 (163 points)

Incorrect time and location on iPad

I have my iPad running the latest iOS. I am near Tucson AZ. My iPad thinks that I am in Denver. So the clock is off which I can live with. But my big issue is with the Maps App. If I put a destination around my Tucson neighborhood Maps says that it’s going to take 12 hours to get there. (It’s providing directions from Denver)! I called Apple yesterday and while I was on the phone my time changed to be correct. Now it’s back to being off. My iPhone is working fine.

Any help would be greatly appreciated.

Posted on Sep 17, 2026 10:32 AM

2 replies

PreCognition

Level 6 (12,236 points)

Sep 17, 2026 12:00 PM in response to MD_Gene

Since both Maps and the time zone are wrong, I’d check Location Services first.

Go to Settings > Privacy & Security > Location Services. Make sure Location Services is on, then check Maps and make sure it’s set to While Using the App and Precise Location is on. Also go to System Services at the bottom and make sure Setting Time Zone is on.

Then check Settings > General > Date & Time and make sure Set Automatically is on. Restart the iPad afterward.

If all of that is already correct, is your iPad Air the Wi-Fi-only model or the Wi-Fi + Cellular model? Wi-Fi-only iPads don’t have GPS and depend heavily on nearby Wi-Fi networks for location, so that detail would help narrow down why it’s placing you in Denver.

MD_Gene Author

Level 2 (163 points)

Sep 17, 2026 1:27 PM in response to PreCognition

My iPad does not have cell. I will try what you suggested. But I am pretty sure I did all of that. Wouldn’t hurt to try again. Thank you for your time and insights.

Originally posted at discussions.apple.com/thread/256359148