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Guzel166
User level: Level 1 (4 points)

Reset my balance

I have 0.28 $ balance on apple store account and I want to zero it as I need to change the region, Reset my balance, please.

Posted on Sep 17, 2026 10:17 AM

2 replies

Niel
User level: Level 10 (756,437 points)

Sep 17, 2026 10:22 AM in response to Guzel166

Buy(not subscribe to) something at least as expensive than your balance and use a different payment method from the current region for any extra amount; if you can't, click here and ask the iTunes Store staff to zero it.


The people on these boards are mostly other customers, don't have inside access to Apple's servers, and can't remove it.


(264977)

Smilin-Brian
User level: Level 10 (97,882 points)

Sep 17, 2026 10:08 PM in response to Guzel166

Welcome and thank you for reaching out. 🤗


  1. Purchase something from the App Store at a cost greater than your balance. This is the quickest option.
  2. If you are unable to spend the remaining balance, then contact Apple Support to request a reset of your account balance to zero.
  3. If you need to change your region, then click ▶︎ Change Region for step-by-step instructions.


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Originally posted at discussions.apple.com/thread/256359123