Apple has sent for the 3rd time this month saying I have a billing problem for iCloud storage and asking me to update the billing information. I have done this several times. It then says: 'a family member has already purchased this subscription. You get it for free.' but then sends another email days later asking for payment again but refusing it. That message also says something about new EU law meaning the bank has to validate in some way - but my bank doesn't know what they're talking about. Help please - I don't want to lose all my photos. They are not showing that they've taken the payment for September - they did in July and August.
Billing problem iCloud storage - updating payment infoProblem updating billing info
