iOS 27 CarPlay not working after update on 2 different iPhones, that worked perfectly before the update.

I have a iphone 15 Pro Max and I’m on T-Mobile. My Carplay stopped working immediately following the ios 27 upgrade. Its buried pretty good… I found out the upgrade blocked my Carplay in the “Content & Privacy” section in the Settings “Screen Time” section. My fix was to go to Settings, Screen Time, Content & Privacy Restrictions, Other Features, Carplay and switch from Blocked to Allowed. Once Allowed, and you connect to your car, you may need to add your vehicle to Carplay to complete the process.

I got Iphone 15 pro max and got the same issue after upgrade to iOS 27. Mine got resolved after resetting the network settings. After resetting the network settings from phone, when I reconnect to the car either wired or wireless, it works as usual. I hope it helps for others.

Re: "Any suggestions would be greatly appreciated".

If you haven't already: You may want to check whether there is an update for the infotainment system available. (ie: to keep the system compatible with iOS version )

Eg: The vehicle's manual may provide info on "firmware" updates.

Or https://www.mercedes-benz.co.uk/passengercars/technology/over-the-air-updates.html

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Re: "Perhaps this gives apple a clue to looker closer to this particular issue on many users"

Apple is unlikely to see your post to us in this community of Apple customers.

If a bug or other Apple responsibility is involved :

The more feedback Apple receives on an issue, and which hardware models and software versions are affected, the more likely the issue will be addressed in a future iOS update.

Apple welcomes feedback. All feedback is carefully read and logged.

If you want to send feedback: Apple's feedback website: Product Feedback - Apple

So, great news: CarPlay is now fully fixed on my VW Tiguan. Here is how it all unfolded  – after seeing it working with the Hyundai i30 rental I had, I reset the network settings and paired it with a USB-C Cable and set it up to be wired CarPlay. I used it for a few days and it worked; then, on research, I found that my car’s infotainment has a software upgrade available – thanks to Dr Google. I took the car to the dealership and got the software upgraded, and voilà, wireless CarPlay now works as well. That was all. I recommend checking SW upgrade on your car and using an authentic USB-C cable for wired CarPlay.  

I have solved this problem in Settings - Appearance - Setting Display and switch from Bigger Text to Default. Afterward CarPlay is working, even if I sett the Bigger Text back.

My fix was to go to Settings, Screen Time, Content & Privacy Restrictions, Other Features, Carplay and switch from Blocked to Allowed. Once Allowed, and you connect to your car, you may need to add your vehicle to Carplay to complete the process.

Hello @GoldwingTX,

Welcome to this Apple (user-to-user) Community!

Re: "I have been having many problems with Carplay ..."

Thank you for your thougtful post, for providing a clear picture of your issues, and what you have already tried.

Not everyone using iOS 27 versions has CarPlay issues, and some with issues initially, have found their own solutions fixed their issues. Each case is unique.

(1) Have you tried checking for firmware updates for the stereo / infotainment systems in both vehicles ... the vehicle manuals or the manufacturer's "support / help" website may provide more info.

(2) Have you checked through Apple support's trouble-shooting article (link below) for tips:

If CarPlay isn't working as you would expect it to, find out what to do:

If you need help with CarPlay

(3) Have you updated the iPhone's iOS to the latest version:

ie: About iOS 27 Updates - Apple Support says "iOS 27.0.1" is the latest

"This update provides bug fixes for your iPhone" (more info. in article)

(4) If installed on iPhone: VPN, (if not provided by an employer) can be responsible for interference ... as it still runs in the background when turned off, using an uninstaller from the developer is the best way to get rid of it, and any associated files.

(5) As Apple customers, just as you are, no-one here has the access to fix software bugs. If that is what you suspect: Apple welcomes feedback, yet is unlikely to see your post to us here.

All feedback is carefully read and logged. If others are reporting similar issues, and Apple finds its software is responsible, there may be an update that addresses those issues. The more feedback Apple receives on which iPhone models, software versions, and vehicle models are affected, the more likely the issues will be addressed. (You could include a link to your post here, if you wish)

Apple's feedback website provides web-forms designed to reach those who work on the software behind-the-scenes at Apple.

All the best :-)

1. Unblock CarPlay in Screen Time

The update can flip this off in the background.

• Go to Settings > Screen Time > Content & Privacy Restrictions > Allowed Apps.
• Make sure CarPlay is turned ON.

2. Turn on lock screen permissions

• Go to Settings > General > CarPlay, tap your car, and turn on Allow CarPlay While Locked.
• Go to Settings > Face ID & Passcode, scroll down, and make sure Siri is turned ON.

3. Remove the car and pair it fresh

• On your iPhone: Go to Settings > General > CarPlay, tap your car, and select Forget This Car.
• On your car screen: Delete your phone from the saved Bluetooth or CarPlay list.
• Restart your phone, turn the car off and back on, and set up the connection again from scratch.

4. Reset Network Settings

• Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. (This clears saved Wi-Fi passwords, so you'll have to type them back in).

5. Turn off any VPN apps

• Go to Settings > General > VPN & Device Management and turn off any active VPN. VPNs frequently break CarPlay wireless handshakes after major updates.

This happened to both myself and my husband following the most recent ios27.2 update. The most notable CarPlay issue was that any streaming service (Music, Audible, Podcasts) would play for about one second at a time before pausing again. I finally was able to correct the issue by disabling the Siri Attention Awareness feature and then turning it back on.

Disable Siri Attention Awareness:Go to Settings > Face ID & Passcode and toggle off Attention Aware Features. A glitch can cause the phone to think you are looking away or prompting Siri, immediately pausing your active media.

Update…sort of. I got it to connect. It only works the first time I plug it in. If I disconnect and try to connect again it will no longer recognize my phone. My work around to that is if I restart my multimedia display and plug my phone back in, it works. Stupid workaround but, it’s all I got for now until they release an iOS update that fixes CarPlay compatibility.

I just upgraded from an IP16PM to an IP18PM. When I connected the new phone to my car, it failed to connect to my 2019 Honda CRV, which has wired CarPlay (not wireless). Something about "Device not responding" appeared on the screen. I could see the phone was charging fine, so the cable should be good.

I looked around the net and found one note saying to check the Settings>WiFi and make sure Connectivity Assist was off. When I checked, mine was on by default.

I then cleared any old references to the car on the phone, and removed all phones from the car.

Connected it using the same old cable that worked before for the 16, and it connected just like new.

Hope this helps anyone else, and I hope it works for you.

Re: "17 pro and my 13 pro max" : iOS 27 CarPlay not working after

update on 2 different iPhones, that worked perfectly before the update. I have tried all suggestions so far.

We can not guess what you have or haven't yet tried

Eg: The firmware on the vehicle's stereo / infotainment system may need updating to remain compatible with your iPhones. The vehicles manual may provide info. on how to update the firmware, (or the dealer's support / help website may)

Eg: You may or may not have viewed Apple support's trouble-shooting article (link below):

If CarPlay isn't working as you would expect it to, 

find out what to do: If you need help with CarPlay - Apple Support

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Re: "Is there a software bug that needs a fix?"

As Apple users, just as you are, we don't get to see what feedback / bug-reports etc. are sent to Apple. Unless others reply here directly with a similar issue, we have no way of knowing for sure.

Also, there are various (and differently-aged) vehicle models, yet CarPlay is available on selected models and on select navigation systems: iOS - CarPlay - Available Models - Apple

________

If needed:

Apple's feedback website: Product Feedback - Apple

Fixed.

I used the original Apple USB C cable and a UGreen USB C to USB A adapter.

I have a 2017 CRV EX-L. I had issues with the connection dropping once connected on the wired carplay. After unplugging and plugging it in 3-4 times it would solidify. If you are getting nothing at all, have you tried a new USB-C cable? IF not the fixes above seem worth checking out. Regarding the firmware update, it is a safety update to help with the blind spot and cruise control sensors, it will not fix this. I did do an erase all content and settings and restore from a backup and that corrected the wired connection issue. It took a bit but hey no more issues. I ended up also getting this wireless adapter which I like a lot and now I don't have to plug in all the time (Carlinkit 5.0 (2air): Upgrade Your Car to Wireless CarPlay and Android.)

Re: "This must be an IOS problem".

Seems relying on Artificial Intelligence for correct answers is not always productive.

Have you checked for firmware updates from the car manufacturer ... the stereo / infotainment system needs to be kept compatible with the iPhone and iOS. Your vehicle manual (or the manufacturer's "help / support" website) may have info. on firmware updates for your vehicle make and model.

Have you tried Apple Support's troubleshooting suggestions (linked article below):

If you need help with CarPlay - Apple Support

__________________________

Re: "Hopefully it’s fixed soon"

If you still suspect a bug (seems not everyone has issues after updating to iOS27): Let Apple know ... the more feedback Apple receives on an issue, the more likely an update to fix it will be released.

Apple's feedback website: Product Feedback - Apple

Thank you kindly for checking those suggestions, for your thoughtful reply, and for sending feedback to Apple.

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Re: "I will certainly look into possible firmware updates"

From their webpage: https://www.mercedes-benz.co.uk/passengercars/technology/over-the-air-updates.html

seems Mercedes do "over-the-air" software updates, yet permissions for them must be given regularly for them to download.

Eg: says:

"You can manage your vehicle’s Over-the-Air (OTA) settings in your MBUX infotainment system. You can enable or deactivate automatic updates and downloads".

NB: Couldn't find info. specific to your particular vehicle model there though.

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Re: "CarPlay worked perfectly before I upgraded to the iPhone 17 Pro Max"

FWIW: There may be quite a difference in the iOS software on the iPhone 17 Pro Max, as it is compatible with Siri AI. It's possible a firmware update may be needed for CarPlay to run smoothly with that newer technology.

ie: iOS 27 on iPhone models before 15 Pro models, iPhone 16 models or later, and iPhone Air, is not compatible with Siri AI, so it will not be available on the earlier models.

CarPlay screen pixelation on iPhone 17 Pro Max – temporarily fixed by switching between Radio and Media

I’m experiencing the same problem severe screen pixelation and graphical glitches when using Apple CarPlay in my 2018 Mercedes-Benz A180 (W176, AMG Line).

The navigation screen becomes heavily distorted, with blocks and corrupted graphics, eventually making navigation unusable. The problem has become significantly worse since updating to iOS 27.0.1. Previously, using split-screen mode helped for a while, but now the issue occurs in both full-screen and split-screen mode.

I’ve already tried multiple cables and several wireless CarPlay adapters from both Carlinkit and Ottocast, but the problem persists.

Interestingly, my older iPhone works perfectly in the same car, running the same iOS version. My girlfriend’s iPhone 14 Pro also works without any issues. This makes me suspect an issue specific to my iPhone or its interaction with CarPlay, rather than a problem with the car itself.

I’ve also discovered a temporary workaround:

When the screen starts to pixelate, I switch the Mercedes infotainment system from Media to Radio and then back to Media. The CarPlay display temporarily returns to normal, and navigation works properly again for a while. Eventually, the pixelation returns, and I have to repeat the process.

This makes me wonder whether switching between Radio and Media forces the infotainment system to refresh or reinitialize the CarPlay display session.

Could this be related to an iOS 27.0.1 bug, the iPhone’s graphics processing, or a compatibility issue between the newer iPhone hardware and the Mercedes infotainment system?

Has anyone else experienced the same behaviour, particularly with a Mercedes, and found a permanent solution? Perhaps this gives apple a clue to looker closer to this particular issue on many users

Any suggestions would be greatly appreciated.

I’m experiencing exactly the same kind of issue. My problems started when I upgraded from an iPhone 16 Pro Max to an iPhone 17 Pro Max. CarPlay would constantly become pixelated and basically unusable.

The only workaround I found was using split-screen mode. With Waze in the middle and the turn-by-turn information/music panel on the right, it would remain usable.

I’ve tried multiple cables and several different CarPlay dongles, both wired and wireless, with no difference. I also reset the network settings, removed the iPhone from the car’s infotainment system and paired it again, but nothing helped.

What makes it even more strange is that my girlfriend’s iPhone 15 Pro and my work iPhone 16 Pro work perfectly in the exact same car, running the same iOS 27 version.

So in my case, it really seems to be related to the iPhone 17 Pro Max/CarPlay combination rather than the car, cable or dongle.

Hopefully Apple is aware of this and can fix it in a future update, because CarPlay is pretty much unusable for me without the split-screen workaround.

car : Mercedes A class 2018

I had the same issues with some after the iOS 27 updates. Car's screen would go blank when connected. A network reset on the phone fixed it.

Wired and wireless, different cables, iPhone 13 and 16 Pro, reset all network connections, hard reset on car "radio", deleted CarPlay profiles. Friend tried his phone still on iOS26 and it connected fine and was much more responsive to any action, especially SIRI.

2021 Mercedes G63 here been working fine since day one. Enter iPhone 18 pro max with iOS 27 and the whole infotainment system blanks. Sometimes works for a few minutes after the car has been parked overnight. Only sometimes. Then nothing. Very inconsistent.

This is the interesting bit - I was about to wipe my iPhone 17 pro max and return it. Decided to test it with CarPlay since it’s running iOS 26. Works perfectly every time I plug it in. I go back to iPhone 18 = nothing. iPhone 17 = success every time. Definitely iOS 27 problem

Update: ios 27.0.1 seems to be no help concerning this issue. Resetting Network Settings and repairing helps. However, you must not connect to any other wi-fi.

Hello!! So I have an iPhone 17 Pro Max and a 2019 Honda CR-V with WIRED CarPlay ONLY. My CarPlay has stopped working entirely as soon as I did the update 3 weeks ago and nothing I’ve done has fixed it. I have tried turning both my phone and my car off and back on, completely forgetting my car as a device in my phone and vice versa, doing a full system reboot clearing all old data from my car’s infotainment center, made sure my content and restrictions said it allowed CarPlay, turned off connectivity assist in my WiFi settings, and literally everything else under the sun. When I called Apple, they said they’ve not heard of this being an issue. When I told them about this whole forum of people, they said they’re only able to flag it as an issue if people actually call it in, so PLEASE CALL APPLES CUSTOMER SERVICE!! That being said, I’ve also called Honda, and while they said any firmware updates they have have absolutely nothing to do with CarPlay’s functionality, I did receive a Firmware Update notice for my car in the mail. That is the only thing I have yet to try and will update y’all if it works!

You have to delete Tidal on phone, restart Iphone, and download Tidal an log in to your account. Voila ! Everything work again.

Apple's updated article: Published Date: October 19, 2026

See what to do: If you can't connect your iPhone to CarPlay - Apple Support

mjdindc wrote:

Annoying enough that I am looking into downgrading back to iOs 26.

You will find that downgrading back to iOS 26 is not possible. Apple stops signing the previous version and makes it impossible to downgrade. Downgrading has never been supported by Apple to this day.

Better to do some troubleshooting instead...

If you need help with CarPlay - Apple Support

Is your connection wireless or cabled? If wireless try connecting with a UBS cable and test.

Hi. I'm also having the same issue: after updating to iOS 27.0, my iPhone doesn't connect to my car's infotainment via CarPlay. Where is the problem?

It seems to be a Wi-Fi issue. When I pair the iPhone with the car, everything works. The problem occurs when I connect to my home Wi-Fi and then want to drive somewhere. In that case, the car and iPhone won't reconnect, and I have to reset the network settings and re-pair the iPhone with the car again.

To put it briefly: everything works fine until you connect to another Wi-Fi network. So, the bug is likely in the iOS 27 update.

Just for context: my iPhone is a 16e, and the car is a 2026 Suzuki Swift.

OK, so I got back home and tried pairing CarPlay again with my VW. It appears to be working in wired mode with a USB-C cable connected. I also had another iPhone running iOS 26 connected, and I was able to switch between the two phones without any issues.However, in wireless mode, it only connects once during the initial setup while the cable is connected. Once you disconnect the cable from the phone, CarPlay will not reconnect wirelessly. I’m going to use it in wired mode for the next few days to confirm that it works consistently. After that, I’ll reset everything and try connecting CarPlay wirelessly again.With the Hyundai, it worked flawlessly. I drove for four hours with multiple stops, causing CarPlay to disconnect and reconnect several times, and it worked exactly as expected every time.The issue is definitely with iOS 27.

I had an iPhone 15 Pro and a Honda CRV 2026. iPhone 15 Pro did not work with the CarPlay. It kept cutting out when asking siri to text someone. It also went black screen And froze on me. There were times where the speaker would be loud on the right side and then go back to normal. I had a new monitor put in. That didn’t work. It still did the cutting out in the mid sentence. I decided to upgrade to an iPhone 18 and itworked perfectly fine until I installed the iOS 27.2 therefore I found the problem it’s Apple iOS 27.2 where they haven’t caught up to CarPlay . Apple, let’s get your act together and try to inform CarPlay about your automatic upgrade installation. Now I have to uninstall iOS 27.2 and go back to the earlier and lose all my data and reset my phone. Unless someone knows what to do about the issue of cutting out. It was working fine until My iPhone 18 installed the iOS 27.2.

Not everyone has CarPlay issues when using Apple iOS 27.2. We mostly hear from those who do, of course.

Wondering whether there may be a firmware update available for the stereo / infotainment system in your vehicle, so the system remains compatible with the newest software on your iPhone. (The vehicle's manual, or the manufacturer's support website may have info. on firmware updates.)

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Re: Apple, let’s get your act together

As we are all Apple customers, just as you are, in this community, Apple is not here, and is unlikely to see your post to us here.

Seems you suspect a bug or glitch in Apple's software:

Apple does provide a feedback website, used for bug-reports and more.

All feedback is carefully read and logged. If others have a similar issue which Apple is responsible for, and if Apple receives enough feedback on which vehicle and iPhone models and software versions are affected, there may be an update that addresses those issues.

Got the iPhone 18 Pro, had to upgrade to iOS 27 when turning it on and eventually spent 2 hours trying to make it work with my 2021 Volkswagen Tiguan. Re-did the connection a lot of times. The connection is established, but the phone will not connect. Had no issues with my previous iPhone with iOS 26.

Talked to a friend at a wedding over the weekend, he says his CarPlay does not work either on 17 Pro after iOS 27 upgrade - no issues before.

Thank you for this. I had audio but a black screen for video. This solved the problem instantly for me, though it was the reverse - mine was set to default. Toggling to bigger text made the CarPlay screen work. Toggling back to default was fine. Not even a restart required.

I have been having many problems with Carplay after iOS27 Interestingly, with the beta of iOS27 everything was working perfectly, but since the public release, having the following issues:

ENVIRONMENT: Wireless Apple Carplay on 2025 Lexus NX 250 and on a 2026 Honda Goldwing. iPhone 17 Pro with iOS 27.

MESSAGES APP:

1. Invoke Siri (talk button on steering wheel)
2. Say "Messages" or "Play Unread Messages"
3. Takes several seconds for Siri to respond, it she responds at all
4. Will play back multiple messages but does not stop after each message to offer me an opportunity to reply to a specific message or sender
5. Will not clear played messages from the playback list
6. So, let's say I get another new message. If I invoke Siri and ask for unread messages, she repeats all of the previous messages that she has already read.
7. The notification number on the Messages app never gets cleared even after playing the messages

APPLE MAPS:

1. Invoke Siri
2. Say "Get directions to "2222 Anywhere Street"
3. Apple Maps goes right into a route without letting me confirm that it is the correct address or business (if I asked for directions to a business by name)
4. When the verbal navigation are played, the radio is muted and never returns. The radio stays muted until the route is ended.
5. It will often not allow me to end the route. I get a message "route cannot be ended at this time"

These issues happen on both my 2025 Lexus and the 2026 Goldwing.

I have tried going to Bluetooth and Forget This Device for both the car and motorcycle and have re-paired each.

I have tried turning Wifi off and back on

Nothing seems to make a difference

At airport (15 Oct) 3 different rental cars including 2027 Honda with 12km on it. First car (Honda) black screen when asked to display maps, no phone functions but music and spoken directions from maps loaded on phone…strange. Next, 2026 Toyota…nada, zip, no phone detected, ohhh!?!? Music? Yay!….then…phone not detected….grrrrr! Finally, 2026 Hyundai, nada, zilch….even with USB-C connected! Says….iPhone not connected.

I’m going to roll back my phone to pre iOS 27 and test again. Me thinks the ios27 CarPlay features are a pile of goo and needing patching!

How do you know it’s an Apple TV problem? My 2024 Chevrolet Traverse recently received a software update from GM stating improved Car Play connectivity. Car play works perfectly well with iOS 27 and my Chevy. So have you checked with your dealer to see if there’s an update for your car?

The more feedback Apple receives on an issue, the more likely it will be addressed in an update. All feedback is welcomed by Apple, is carefully read and logged.)

____________________________

Link re-posted here from Page 1:

Apple's feedback website: Product Feedback - Apple

I’ve just installed iOS 27.2 as well.

I have another long drive tomorrow, so I’m curious to see how many times I’ll have to reboot the system before I can use navigation through CarPlay again.

Every time a new iOS update comes out, I get my hopes up that there might finally be a fix for the CarPlay issues.

Unfortunately, so far, there’s been no mention of anything that addresses the problem. So, let’s see how things go tomorrow… to be continued!

This is also the first time since the iPhone 4 that I haven’t bought a new iPhone. Normally, I upgrade every year, but after reading that the same issue was affecting the iPhone 18 as well, I immediately cancelled my pre-order.

Something else crossed my mind recently. Since Apple started using its own Wi-Fi and Bluetooth chips with the iPhone 17, could this potentially be contributing to the problem?

I’m wondering whether there could be an issue with the handshake between the iPhone and the car’s infotainment system, preventing the CarPlay connection from being established properly.

Could this be related to the Wi-Fi/Bluetooth hardware or the way the connection is negotiated, rather than being purely a software issue?

Because my other iphones ( Iphone pro 16 & 14 ) from my girlfriend and my work phone, also on IOS 27 works fine , without any issues . it began after i upgraded to the 17 PM .

Update: I had to turn off VPN, which I absolutely should not have to do. Apple needs to fix this.

This only works for certain people. I tried every troubleshooting method there is and it still didn’t work haha. Apple needs to release an iOS update to fix CarPlay compatibility. We shouldn’t have to be doing all this extra nonsense, spending money on random cables for testing, etc.

My iPhone 17 Pro with iOs 27 hasn’t worked with CarPlay. I am driving 2023 Volkswagen Tiguan All Space, I could see device wifi and Bluetooth connects to cars Audio, but for some reason it does not launch CarPlay. I use wireless CarPlay but it seems like even wired (with Apple cable) won’t connect.

This is working perfectly when I connect another device SE3 running on iOS 26.x

I have tried all reset and pairing and unpairing, still does not work.

I have reported bug to Apple, hopefully it will fixed in next few hours.

Please inform if anyone was able to fix it.

Thanks

I just upgraded to 27.0.1 and my old, reliable cable that worked on my 16PM now works with my 18PM. Connects, screen on the Honda shows CarPlay, and everything functions. However, if I then put my car in Reverse, the phone loses connection to the car. Once I'm back in Drive, I have to unplug and replug the phone into the USB cable and everything works as it should.

Better, but we're not back to 100% working as it should.

Thanks for your suggestions.

I have actually wondered about the firmware of the car’s infotainment system as well. However, my car is a 2018 Mercedes A-Class (W176), so I’m not sure whether Mercedes still provides firmware updates for an infotainment system of this age.

What makes me question whether the car’s firmware is the issue is that CarPlay worked perfectly before I upgraded to the iPhone 17 Pro Max. I also have two older iPhones, both running iOS 27, and neither of them has any CarPlay issues with the same car.

This makes me suspect that the problem could be related specifically to the iPhone 17 Pro Max, rather than iOS 27 itself or the car’s infotainment system.

I will certainly look into possible firmware updates, but I think Apple should also investigate potential compatibility issues with the iPhone 17 Pro Max.

I’ll submit feedback directly to Apple as well. Hopefully, enough reports will eventually get their attention.

Update: I have now also tested the latest iOS 27.2 update, but unfortunately it makes no difference. The CarPlay graphical glitches remain exactly the same. This further suggests that the issue has not yet been resolved at software level.

I wonder if this issue could be related to the new hardware and communication architecture introduced with the iPhone 17 and newer series, particularly Apple’s new N1 wireless chip.

There are growing reports of similar CarPlay issues across different car manufacturers, suggesting this may not be a Mercedes-specific problem.

In my case, the graphical glitches occur with both wired and wireless CarPlay, using multiple cables and adapters. Older iPhones work perfectly in the exact same vehicle. Even updating to iOS 27.2 has made no difference.

Could there be a compatibility issue involving the iPhone 17’s new hardware, iOS drivers or CarPlay’s communication and display handling?

I believe Apple should investigate this beyond individual car manufacturers, as the problem appears to affect multiple vehicle brands and infotainment systems.

I had the same issue. I went here and got it solved If you need help with CarPlay – Apple Support (AU)

I’m having the same issue! I just upgraded from an iPhone 15 Pro Max to the new iPhone 18 Pro Max with iOS 27. I’ve had nothing but problems with my Toyota CarPlay. It worked this morning and now it won’t reconnect at all anymore. I’m tired of seeing posts saying check the cables, it’s definitely not a cable issue. It’s an iOS 27 problem. They need to hurry up and fix this problem asap, I need my gps for work every day. I’ve tried resetting network settings, I’ve tried forgetting my car on the phone, I’ve tried different cables, my car doesn’t have any new updates, I’ve turned off wireless connectivity assist, etc. it’s iOS 27 for sure.

Same here with a iPhone 18 Pro Max with iOS 27 on a 2019 Mazda 3. It created the connection in settings, and asks for permission at both the car and phone ends, but it never actually starts CarPlay.

This is with a wired connection - the only option for my car. Am wondering if a wireless car play dongle would help?

Just upgraded to the iPhone 18 Pro Max from an iPhone 16 Pro Max and my CarPlay is not working. Tried everything that Siri suggested and ChatGPT suggested and nothing worked. This must be an IOS problem. Hopefully it’s fixed soon.

NigelOfLondon wrote:

What they tell you to do that solved it please?

"They" didn't tell the user anything. The user was referred to an Apple Support document that suggests a number of troubleshooting checks. So click on the link provided by @Wombat- and start reading.

Guess I should be grateful that since "upgrading" to iOs 27 that CarPlay now takes about 3-4 minutes to connect vs the 10-15 seconds it use take. This is happening on two different iPhone (13 and 16Pro) in a VW and in a Kia. Annoying enough that I am looking into downgrading back to iOs 26.

I can still connect and use my apps (which it seems others here can’t do), but I lost CarPlay audio after the update to 27 (both the original and 27.0.1 as of today). Playing audio from any app is just silence, even phone calls are silent and I have to use speaker. I’ve tried forgetting and readding the stereo in CarPlay but looking for an answer here. Still works great with my wife’s phone on 26 and was fine before the upgrade.

I wanted to add to this , that the latest update to IOS version 27.0.1 unfortunately made it even worse .

The sound remains, and music etc . But the screen gets so pixalated, i cant read the instructions no more :(

And once again , that switching over to my girlfriends 16 pro , no issues at all . on full screen or split screen

made me regret buying this phone

Same issue here. iPhone 17 Pro Max with a 2026 Porsche Panamera Turbo S. All was fine until I upgraded to IOS 27. “Device not found” errors, no matter what I reset or upgrade, wired, or wireless. None of the fixes in this thread worked.

I simply cannot understand how a renowned, publicly traded company like Apple, with its track record and reputation for perfecting products before implementing them in its own devices, can allow an issue like this to persist for months.

There are countless reports from iPhone 17 and iPhone 17 Pro Max users, and the number of complaints, particularly on Reddit, speaks for itself. This is clearly not an isolated issue, yet Apple still seems unable to resolve it.

What I find especially frustrating is that my older iPhones worked perfectly fine when getting into my 2018 Mercedes-Benz A-Class and using the car's systems. However, with the newer iPhones, which have now been on the market for almost a year, I am still experiencing this problem.

How is it possible that a company like Apple, which prides itself on its seamless integration of hardware and software, has been unable to identify and fix an issue that affects so many users for such a long time?

This is not what I expect from Apple, especially when the exact same car worked perfectly with older iPhones. I really hope Apple takes these reports seriously and provides a proper fix rather than leaving customers dealing with the same frustrating issue month after month.

i just did the most recent update last night and was driving in my car and for an hour and a half and suddenly didn’t have Bluetooth or Wi-Fi capability, no matter how many times I reset my iPhone (which is the iPhone 17 Pro Max) and disconnected all my mobile devices from my car, it would not connect and at home my Iphone doesn’t want to connect to home internet as well and is taking an extremely long respond/connect - and it is NOT my home internet.

Installed iOS 27.2 hoping to get the issue resolved.

Nothing new. Carplay doesn’t connect even after the update. I have tried every single suggestion in this thread. No Carplay for me. I’m sad and tired.

Hi everyone,

I recently updated my brand-new iPhone 18 Pro to iOS 27.2, and immediately after the update, I started experiencing an issue with Apple CarPlay.

CarPlay was working perfectly fine before the update. However, after updating to iOS 27.2, the CarPlay display in my car remains completely blank.

Here are the details of the issue:

• Device: iPhone 18 Pro
• iOS Version: 27.2
• Car: Skoda Octavia A8 (2021)
• Connection: Wireless CarPlay

What happens:

• My iPhone successfully connects and pairs with the car.
• I can receive calls through CarPlay, and the audio functionality works.
• However, the CarPlay interface does not appear on the infotainment screen. The display remains completely blank.

Troubleshooting already attempted:

• Forgot the car from iPhone's CarPlay settings and paired it again.
• Reconnected the device multiple times.
• Tried restarting and reconnecting.

Unfortunately, the issue persists.

Has anyone else experienced this issue after updating to iOS 27.2? Is this a known software bug, or is there any workaround to restore the CarPlay display?

Since everything was working perfectly before the update, I strongly suspect this is related to the latest iOS update.

Would appreciate any suggestions or help from the Apple Support Community.

Thank you!

IOS 27.2, iPhone 18pro, Honda '26, Civic Touring. CarPlay and Maps. Siri doesn't respond to spoken Hey Siri. Physically type in directions request but gets it wrong. I say, "stop navigating." It says "can't stop navigating." I turn off the iPhone. It still navigates through on the car touch screen. I turn on Google Maps, but Siri continues to navigate and won't stop. I turn off the car audio. It still navigates. Advises me to do U-turns in the middle of the highway. I have had many iPhones; never such a problem. Help, Apple!!

Model iPhone 17, after updating to ios 27 CarPlay didn’t work. Screen got dark every time I connect.

car - Kia Caren

Both myself and my fiancé are having the SAME problem on completely different vehicles. Absolutely aggravating. It shouldn’t take this long to fix.

I am having the same issue. Did all the suggested reset steps but still having the same issue with my car. iPhone 17 pro on ios 27

Thank you kindly for taking the time to reply, and for letting us know what helped you solve the problem! Cheers :-)

What they tell you to do that solved it please?

is this the VPN you are talking about? Mines never been on.

[Edited by Moderator]

Spoke too soon. A couple of days after I posted that 27.0.1 fixed it, it stopped working with the "Device is not responding" error.

Can I request people when they post, please specify the car they are using to pair with the iPhone and method: wired or wireless or both? 

All, so while travelling I hired a Hyundai i30. I can now confirm that my 17Pro with iOS 27 has worked successfully with CarPlay wirelessly. Hopefully when I get back it will work with my VW Tiguan. 

Carplay work for me, but i have isssues with Tidal, it just opened. So reinstall solved this.

This worked for me too. Thank you so much!!

This worked for me too. Thank you so much!!

Thanks for posting this - I have the same problem. I can't see "other features" anywhere after I get to Content & Privacy Restrictions....any suggestions?

Hi, I was recently purchase iPhone 18 pro max and it is using iOS 27.2. I've tried all the trick but still not connect with my Car (MG ZS)

Wonderful news! Sometimes we just have to try everything before our efforts pay off.

Each case has a different mix to uncover the possible solutions. Thank you for sharing :-)