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uncletupelo
User level: Level 1 (8 points)

How to package iPhone for battery replacement return?

I am in the UK. Tomorrow, UPS is picking up my iPhone to fit a new battery. I'm all good, except I'm unsure about the packaging. The return mail kit has a large brown envelope that self-seals. Do I put the iPhone, which is now in the brown cardboard box I was also sent, into this larger envelope and put the UPS return label on this envelope?

Posted on Sep 17, 2026 6:17 AM

2 replies

Bob Timmons
User level: Level 10 (199,348 points)

Sep 17, 2026 6:25 AM in response to uncletupelo

Yes

lobsterghost1
User level: Level 10 (233,174 points)

Sep 17, 2026 6:25 AM in response to uncletupelo

That's what I would do.

Originally posted at discussions.apple.com/thread/256358951