Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Proximity delay issue after call ends 3-5 sec screen not wake up some time need to force restart.

i have experienced proximity delay issue on 17PM after call end 3-4 sec screen will not wake up.this happened mostly time. Same issue I had found my previous device 15 pm. I have done all option ( flashing new iOS) remove protect glass , but this issue didn’t solve yet. Mostly pro user easily notice this issue. It’s happening in standard call as well as third party apps also. I have mailed many time to Apple support but they didn’t fix this issue. I have experienced this issue several devices. Especially 15-17 series. I am also confirmed that it is not proximity hardware issue. Please any one who belongs to Apple please update this issue to them.

2 replies

Most likely: Your case or screen protector is partially blocking the proximity sensor.


Possible: The sensor has failed.

That’s not true. I already checked without a screen protector and case. This is a proximity and software calibration issue or may be something else. Mostly normal users didn’t notice it.