User level: Level 1 (4 points)** Update - just went back into notes and checklist option is available again!**
no idea why 🤷‍♀️
I was creating a list on notes on iPhone and decided to add the checklist. I hit the checklist button and it inserted the check circle. But it was in the wrong place so I backspaced to delete it and now the checklist option has gone grey.
It was working ok a short time ago when I was checking things on a different note.
Posted on Sep 17, 2026 2:19 AM
User level: Level 10 (454,138 points)Sep 17, 2026 3:14 AM in response to Annemac_122
The Checklist option in the Apple Notes app is available only for notes stored under iCloud or On My iPhone.
It is not available for notes associated with third-party accounts, such as Gmail, Google, Outlook, Exchange, or other mail accounts that have Notes enabled.
This is because Notes created under these accounts are managed and synced through the respective account’s service rather than Apple’s iCloud Notes system. As a result, certain Apple Notes features—including the Checklist functionality—may not be supported for those notes.
If you need to create a checklist, create the note under iCloud or On My iPhone, and the Checklist option should then be available in the Notes toolbar.
User level: Level 9 (74,110 points)Sep 17, 2026 3:10 AM in response to Annemac_122
Good to hear that the feature is once again avaliable to you! It was most likely just a minor software glitch!
Originally posted at discussions.apple.com/thread/256358822