User level: Level 1 (4 points)Can’t acess App Store I need help with apple support to unlock it
[Re-Titled by Moderator]
Original Title: Apple account
Posted on Sep 16, 2026 7:00 PM
User level: Level 10 (122,944 points)Sep 16, 2026 7:03 PM in response to adejumo210
User level: Level 10 (124,115 points)Sep 17, 2026 11:15 AM in response to adejumo210
Hello~ First finding the reason and enabling your account…see the link below by clicking on and reviewing the information there…
If your Apple Account is locked, not active, or disabled - Apple Support
Note… once inside the link above you may tap on other highlighted tabs of interest for further information. Also…
Contact Apple Support - Apple Support
~Katana-San~
User level: Level 10 (97,882 points)Sep 17, 2026 11:55 PM in response to adejumo210
Thank you for reaching out. 🤗
When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.
Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.
If it still fails, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian
Originally posted at discussions.apple.com/thread/256358606