User level: Level 1 (12 points)On iPad - cannot get mail error message. UID FETCH Server error when trying to refresh the inbox. Haven’t had any incoming mail for 2 days.
I can send an email from the iPad.
Have tried deleting mail account on iPad and reinstalling, but this hasn’t worked
receiving emails on other iOS devices….so can’t work out what is wrong.
Any assistance would be appreciated 😀
Posted on Sep 16, 2026 6:09 PM
User level: Level 2 (338 points)Sep 16, 2026 6:22 PM in response to Tassie74
Ok. Which iPadOS version you are on right now? If you are on a recent update like 18, 26 or 27 then you need to force restart it but swiping to control centre, long pressing on the power icon that shows an inverted “C” with a line inserted in it and then waiting for the Slide to power off prompt, slide it and then turn it on back again by long pressing the power button until the Apple logo appears and then check your mail issue.
User level: Level 2 (338 points)Sep 16, 2026 6:47 PM in response to Tassie74
Hey! It is kinda frustrating. Don’t worry. Try uninstalling the Mail app and then reinstall it and sign in with your account. If not working still, let me know.
User level: Level 2 (338 points)Sep 16, 2026 6:49 PM in response to Tassie74
And you have recently updated to iPadOS 27 right. So, it is just a bug, try the instruction I gave now and let me know the results. It is busy indexing heavy files or just go to App Switcher and clear out the cache and then just uninstall and reinstall as I told you. Let me know the results.
User level: Level 1 (12 points)Sep 16, 2026 7:46 PM in response to aashmansingh_4
Uninstalled the mail app, reinstalled and entered email account details.
same error message when trying to download new messages.
Have been able to send a test email from/to the email account and it shows in the sent box.
User level: Level 1 (14 points)Sep 28, 2026 8:37 AM in response to Tassie74
Also been having the same issue on my iPhone and iPad. Came to light when one email in my inbox refused to delete, so I removed the Yahoo mail account from my phone and reinstalled it and since then have been having the same issue. It now doesn’t receive any email to my yahoo account (I am still receiving to other email accounts I didn’t remove), and I can send from my Yahoo account. I have tried a forced restart a couple of times and no luck. Also removed then manually readded the yahoo account using an app password and it still doesn’t want to work. All started with the iOS27 update to iPhone (and iPad as that’s also now not working).
User level: Level 1 (12 points)Sep 16, 2026 6:42 PM in response to aashmansingh_4
It is iOS 27.
I did a force shutdown and restart as you suggested and the mail is still not receiving…with the same error message 😟
User level: Level 1 (12 points)Sep 16, 2026 7:46 PM in response to Tassie74
Have been able to send the test email
Originally posted at discussions.apple.com/thread/256358584