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Why can't I permanently decline AppleCare offers? The red badge keeps coming back on BOTH of my Macs 🤦🏻‍♂️


I've been an Apple customer for a very long time, and I honestly don't remember Apple being this obnoxious about selling me something.


I have two Macs signed into the same Apple Account. Both are repeatedly displaying a red “2” badge next to Add AppleCare Coverage in System Settings.


When I open it, Apple is offering me AppleCare coverage for two devices whose previous coverage has ended: an Apple TV and an iPad.

I don't want AppleCare for either device.


That's not a misunderstanding. I understand what AppleCare is, what it costs, and what I'm being offered. I simply don't want it.


Here's where things get ridiculous.

If I click Not Now, the offers disappear temporarily, but the red 2 eventually comes back.

So I went further. I clicked Next, proceeded through the offer, and selected Decline Offer.


Great, right?

Nope.


In fact, I had to go through the decline process multiple times before the red 2 would finally disappear.


I had to do this on both Macs.


Then I walked away from the computers for about an hour.

When I came back, the AppleCare offers were back on both Macs.

🤦🏻‍♂️


At this point, this isn't a notification. It's an advertisement that I have apparently been given the privilege of repeatedly declining.


I completely understand that Apple wants to remind customers when a device is still eligible for AppleCare. Fine. Give me the reminder. Give me the information. Give me a link to purchase it.


But once I explicitly decline the offer, please respect the answer.

If I say:

“No, thank you. I don't want AppleCare.”


The appropriate response shouldn't be:

“Okay! We'll ask you again in a little while.”


And then again.

And again.

And again.


Especially when Apple puts a persistent red notification badge on System Settings to accomplish it.


I've attached a screenshot showing exactly what I'm seeing.

Apple, I've been using your products for a very long time. Please don't turn System Settings into a sales billboard.


Give us a genuine “Decline and don't remind me again” option.


That's all I'm asking.


1 reply

Sorry, but Apple does not follow these user to user communities.

But, you can tell them directly about your thoughts and wishes by using the Feedback link:

Feedback - MacBook Pro - Apple