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2oldforthi2
User level: Level 1 (4 points)

Apple Pay purchase stuck on pending, item not received

I spent money using my apple pay. at first my card declined i thought it was strange but thought nothing of it until i made my purchase by putting in my information instead of the face feature. it said it went though but it’s stuck on pending and i’m also not getting what i spent money on is there a way i can cancel or expedite the process of my purchase?

Posted on Sep 16, 2026 2:11 PM

1 reply

Jeff Donald
User level: Level 9 (64,078 points)

Sep 16, 2026 3:52 PM in response to 2oldforthi2

Have you talked to the merchant? The merchant controls the transactions. Only the merchant's actions can move a transaction from pending to finalized and then a refund or dispute can be requested. have you contacted the merchant? Typically, pending transaction move from pending to finalized in 5 days or less, but future reservations such as rental autos, airline tickets and hotel rooms are not processed for days, weeks or even months. Who is the merchant?

Originally posted at discussions.apple.com/thread/256358492