Having a weird issue with Apple One Family and wondering if anyone has dealt with this before.
Elaine is the organizer of our family and has Apple One Family. I’m added as an adult member. Everything seems to be sharing fine except Apple Music. On my phone I can see iCloud+, Apple TV and Apple Arcade all saying “Shared by Elaine,” but Apple Music doesn’t show up at all. When I open the Music app it still wants me to pay $11.99/month for my own subscription.
We checked and she definitely has Apple One Family, Apple Music is included, and my Apple ID for Media & Purchases is the same one that’s in the family. I also tried signing out of Media & Purchases, restarting my phone and signing back in. Still nothing.
The other weird thing is on Elaine’s phone. Even though she’s literally the organizer, Apple gives her a message saying:
You are part of Elaine’s family. You need to leave your current family group before you can set up or join a new one.
Which makes no sense because she is Elaine lol. It’s basically telling her she needs to leave her own family even though Settings clearly shows her as the organizer and me as a member.
I don’t want to have her delete/disband the family and risk making things worse, especially since everything besides Apple Music is sharing correctly.
Anybody run into this before? Starting to wonder if something with the Apple One/Family Sharing setup is stuck on Apple’s end. It was working perfectly fine before and woke up a few days ago and was just kicked out.