User level: Level 2 (346 points)I just updated to ios 27 on multiple iPads and am not able to accept the new icloud terms and conditions.
i just experience a dead end/loop where I agree to them, which triggers another pop up that says again that I must accept the new terms, with a button to “view terms”. That button does absolutely nothing and there seems to be no way to actually agree to them.
is anyone else experiencing this?
Posted on Sep 16, 2026 12:55 PM
User level: Level 2 (346 points)Sep 16, 2026 3:13 PM in response to PreCognition
Thanks.
I did eventually figure it out through trial and error. For me what worked was manually going through each section of the conditions on the first pop up and scrolling to the bottom ( as if I had read the whole thing) . After doing that it registered that I had accepted the terms.
I think normally that pop up window would automatically do that by itself but for some reason it didnt function that way.
As soon as I did that on one ipad, it carried over to the other ipads as accepted.
User level: Level 6 (12,236 points)Sep 16, 2026 2:48 PM in response to scott M
Since this started on multiple iPads right after updating to iPadOS 27, I wouldn’t sign out of iCloud or reset anything yet.
Apple has a support article specifically for this issue. I’d first check Settings > General > Software Update and make sure each iPad is on the latest available version of iPadOS.
Are all of the affected iPads signed in to the same Apple Account? If so, that would help narrow this down to an account-related issue rather than a problem with one particular iPad.
→ If you can't accept iCloud Terms and Conditions - Apple Support
User level: Level 1 (127 points)Oct 19, 2026 4:33 AM in response to scott M
I can’t even get to that . When I tap the link to view the terms it takes me back to my Home Screen. The only choice I have is to install the app. Sounds like Obamacare we have to pass before we see what’s in it
User level: Level 1 (8 points)Oct 7, 2026 11:36 PM in response to scott M
It won’t let me update and it says failed times and try again.
Originally posted at discussions.apple.com/thread/256358442