Macbook not recognising external cd drive

Efty67 wrote:

My macbook has stopped recognising my vertabim external cd drive. It was working and now it isn't. It is not the drive because I hear it spinning when a cd is inserted and it works with my windows pc.

old issue, new issue, what changed exactly...?

Are you plugged directly into the Mac?

Finder Sidebar?

if you do not see it, spin the caret— move your mouse to the right side to reveal it and click it open

Have you reached out to vertabim ?

https://www.verbatim.com/en/support

If you want to trouble shoot further you can:

—A SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies

Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled temporarily.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.

This test will tell you if third party interference; most extensions etc are not loaded in safe boot mode.

*** (if you are using a wireless keyboard with rechargeable batteries— connect the charging cable, this will make the wired keyboard successful Safe Boot your Mac.)

—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 

unplug all non-essential peripherals when testing

Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

MacOS never shows CD/DVD drives.

It shows only Mounted CD or DVD Volumes.

Efty67 wrote:

It was showing it and I have been using it for years to rip CDs. For some reason it has stopped and it is unclear why. I have not had a system update either

MacBook Pro 14″, macOS 26.6

if your issue did not get resolved—

verify your software is up to date—

The current stable release of Tahoe including bug fixes, security updates is macOS 26.7

Keep your Mac up to date - Apple Support

Keep your Mac up to date - Apple Support

macOS 27 Golden Gate is compatible with these computers

macOS 27 Golden Gate is compatible with these computers - Apple Support

It was showing it and I have been using it for years to rip CDs. For some reason it has stopped and it is unclear why. I have not had a system update either