User level: Level 1 (67 points)I've been trying to get my AirPods 4 (ANC) to update from 8B39 to the latest version (9A348).
I've done all the steps mentioned from the About firmware updates for AirPods - Apple Support article, but still I do not see the update applied to my AirPods
Posted on Sep 16, 2026 12:11 PM
User level: Level 10 (105,996 points)Sep 17, 2026 6:57 AM in response to jimmy__0
User level: Level 10 (105,996 points)Sep 16, 2026 12:20 PM in response to jimmy__0
Where did you purchase the AirPods?
I only ask because one of the problems with counterfeit AirPods is that they will not update.
Have you tried resetting the AirPods as recommended in the Support Article you linked?
And finally, if you have a VPN on your iPhone, remove it. That may block the firmware update on your AirPods and simply turning one off may not resolve that problem.
User level: Level 10 (105,996 points)Sep 16, 2026 1:42 PM in response to jimmy__0
Please update what happens. I would add that like the Support Article says, first open the case for the connection, then close it and place it on the charger next to the phone and leave it overnight. That step seems to be skipped and many times user leave the case open when on the charger thinking they have to remain connected.
User level: Level 1 (67 points)Sep 16, 2026 1:06 PM in response to Mac Jim ID
I live in Greece and I bought them from an Authorized Reseller. The store is called “Public”.
I have tried to reset them but still no luck
I have removed all the VPN profiles that I had and let both AirPods and my iPhone charge overnight. I hope for the best. I’ll keep you updated. Thanks for your help
User level: Level 1 (67 points)Sep 16, 2026 9:28 PM in response to Mac Jim ID
No update was done. I did open the case and close it before charging but no luck.
User level: Level 1 (18 points)Sep 17, 2026 8:51 AM in response to jimmy__0
Don't update to 9A348; this version has bugs.
Originally posted at discussions.apple.com/thread/256358416