OneDrive fails to start on MacBook Pro

OneDrive Couldn't Start

Since sept 11, 2026 I've been getting an error message when trying to open OneDrive that asks to restart, but restarting doesn't help. Today (09.16.26 12:00pm EST) there was a new update to OneDrive but failed to fix the problem.

Anyone with the same issue? Thoughts on what can be done to fix it?

Error message: Please restart your computer and try again. Error codes: FilterStatus::-3 (0xfffffffd) [Permanent] [SyncRootManagerTools.cpp:128 `Odfs::Fs::CommonPlaceholders::CommonSyncRootRegisterVnop`]

Device: MacBook Pro, macOS27

Posted on Sep 16, 2026 12:18 PM

2 replies

neuroanatomist

Level 9 (72,871 points)

Sep 16, 2026 12:31 PM in response to jojomm

This does not appear to be an issue with macOS. You might try your question on the Microsoft Forums:

https://learn.microsoft.com/en-us/answers/tags/831/m365-office

Specifically, users have reported this issue and a couple of possible fixes here:

https://techcommunity.microsoft.com/discussions/onedriveforbusiness/mac-onedrive-couldnt-start-please-restart-your-computer-and-try-again/4556332

Personally, OneDrive on my Mac is working and syncing normally on my Mac running macOS 27 Golden Gate.

jojomm Author

Level 1 (4 points)

Sep 16, 2026 12:44 PM in response to neuroanatomist

Thank you. Tried that forum, it seems that the advice is to wait for an update of OneDrive.

Originally posted at discussions.apple.com/thread/256358392