Level 1 (4 points)

Cannot enable Apple Intelligence summaries for a second HomeKit camera

Updated my HomeKit setup to version 27.

I have that 6tb iCloud+ plan, which should let me enable Apple Intelligence summaries for 2 cameras. It even says it supports 2 cameras right in the Home app. However, I can only enable summaries for one. When I try to enable it for a second one, the slider just snaps back.

All the cameras are native HKSV devices from Aqara (no bridges involved). Already made sure everything is properly update, restarted all the HomePods and AppleTVs, even removed and re-added some HomePods and the cameras themselves - no dice. Anything else I can try?

Posted on Sep 16, 2026 9:46 AM

4 replies

stevefrombingham

Level 1 (12 points)

Sep 20, 2026 3:05 PM in response to Bree22Twentyfour

I'm having the same issue with just trying to turn one on (I have a 2TB plan)

It worked during the last few betas but since public release its been having issues.

I did speak to apple support and they said that there is a new update coming out in a couple of days to fix this. Didn't really believe them.

tcedwards94

Level 1 (8 points)

Oct 5, 2026 8:31 PM in response to Bree22Twentyfour

Same here. Troubleshooted with Apple, no luck. Cannot turn my one eligible camera on (due to iCloud plan). I think Apple has a bug here that they have not yet acknowledged.

gman2525

Level 1 (8 points)

Sep 28, 2026 2:34 PM in response to stevefrombingham

Experiencing exactly the same issue. Tried all trouble shooting steps already restarting apple hub etc but no resolution.

gman2525

Level 1 (8 points)

Oct 13, 2026 4:06 PM in response to Bree22Twentyfour

Same issue here, tried changing the hub to HomePod mini from apple 4k. Restarting and even deleting all the cameras but still no luck.

slider turn off instantly, have 2TB plan

Originally posted at discussions.apple.com/thread/256358295