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Flagged emails missing after macOS 27 Golden Gate update on MacBook Pro M1

After updating to OS 27 Golden Gate on my MBPro M1 Max , my flagged emails are missing. when I click on flagged in my favorites, the folder is empty, I had 24 different emails flagged.


[Re-Titled by Moderator]

Original Title: Missing my flagged email

15 replies

If it is the flagged emails, I just quit the mail app and reopened the app and all my flagged emails were showing again.


Before I quit mail, I looked in my Time Machine back ups. Time Machine is not backing up the mail app as it does the other apps. I was unsuccessful trying to find previous mail settings in the Time Machine. I have yet to figure out how Time Machine backs up the mail app and emails.

I have not further investigated this as my flagged emails were showing after I quit the mail app. I hope this helps.


Just quit the mail app and reopen the app, myself I did not reboot my MacBook Pro M1 Max, however you could try that is quitting the mail app does not work. I would only quit first before rebooting to preserve anything on your Mac.

It seems after quitting mail there is a brief period of indexing lets hope they show up, be patient. Also note it is only your flags that are missing, the emails should still be in the folders you put them in. The flag does not change it's location, just an easy / quick way to locate them. You can restore old mail it is a little more tricky, however if you restore back in time you will lose any new changes made after that date. This is done in finder.

You can open finder go to GO in the menu bar and press option you will see the hidden Library folder. It is hidden intentionally so you do not accidentally delete or change anything. You can also go to your HOME folder and press COMMAND SHIFT PERIOD and the hidden folders will appear, do it again to make them hidden. You would then choose library go to the mail and Search for your V folders, in one of those you will see a folder for your favorites and each account linked to your apple mail if you have more than one email account linked such as Yahoo Mail, hot mail etc. Once inside the V folder in the you want open Time Machine and you can restore what you are missing. However if you go back to October 2nd and restore you will lose 3rd, 4th, 5th and 6th changes for that folder. It is best only to use this method if you are restoring an extremely important email that is truly lost or you are transferring male to a New Mac.

Remember a missing flag on am email does not mean the email is missing, it means the flag is missing.

If I were you I would try and remember some and reflag them, yes this is time consuming.

Future reference most people only have a limited number of emails flagged, myself it is 19. In the future screenshot them and name them the Folder they are in with the date of the email. Set them aside in a specially named folder. Then you can quickly find your flagged emails location even if it gets unflagged. Then perhaps the email is missing you still have it.

I hope this helps. Your flags should reappear after some indexing is done this takes a while if you got a lot of emails stored.

Be sure to rehide your hidden folders should you be adventurous and look in them.

That worked. The old "turn it off and turn it back on again." Thanks!

Thanks you. I have been using Apple for 20 years. I quit the app 2 times and is did not help. Later throughout the day, the flagged folders showed up and eventually populated. I guess it just took a little time for the app to run through the filtering process.

After updating to OS 27 Golden Gate on my MBPro M1 Max , my flagged emails are missing. when I click on flagged in my favorites, the folder is empty.


I read some where else to quit mail and reopen, this corrected the problem for me.


However I was trying to look through my Time Machine back ups, I do not see anything from mail.

Is the mail being backed up in Time Machine and how do you find out if it is being backed up.

I want my mail backed up so I can transfer everything to a new Mac Book eventually.

Did you quit the app or close it? That is 2 different operations, closing is Xing out with the red circle, quitting is from the menu bar, click on Mail in the menu bar and select quit at the bottom of the dropdown menu.

So the flagged mails are -starting- to appear. Apparently it has to re-index all of the mail or something. It is taking a long time since I have A LOT of mail. Also, I noticed this is affecting my Smart mailboxes also.


It just seems odd that this happened since I have never seen this before in any macOS update.

Or press command-Q while in Mail.


My flagged folders are not working either. I closed and reopened mail app twice and they still aren't showing up.


If I click on a flagged email in the regular folder, the appropriate flagged color shows up in the side bar, but the folder remains empty. The flagged emails are just not populating the flagged folders.

The e-mail flag feature was never reliable. It's better to just avoid it.


Otherwise, you'll think it's working fine. Then when you go to deal with some of these important messages you find that you've somehow flagged some random spam messages as important? I don't think so.

I have quit and restarted MAIL and my flagged messages are still missing. I had my most important emails flagged and sorted into folders and different flag colours. And now there is one that I flagged 2 weeks ago. And all the others have disappeared.


How do I get them back?

Love it when it is simple.

What worked? I updated to Mac OS 27 and I am having this problem...

I have been using flags for 15 years. I never had an issue with them.

I have been using the flags for 10-15 years or more. I never had any issues until this update.