Unable to import large folders of photos using Golden Gate.

When I am using OS27 Golden Gate, and when I attempt to import large folders of photos(more than 100 photos) the photos will not import and the program suddenly closes. What can be done to resolve this issue? Is anyone else having a problem importing photos using Golden Gate?

Posted on Sep 16, 2026 7:31 AM

1 reply

Richard.Taylor

Level 7 (25,466 points)

Sep 17, 2026 8:32 AM in response to 1954dwj

Could you give us a bit more information?

Import from where? Web site, SD card, iPhone, Finder folder?
What is your storage on this Mac? At System Settings>General> Storage, my Mac says 745 GB of 1TBB used. What does yours say?
Do you have more than one Photos Library?
Where does your Mac's Photos Library reside-- in the Pictures folder of your internal drive, or on an external drive? or on a network? on iCloud drive?
Are you using iCloud Photos to synchronize your devices? If so
…Do you have “Optimize Storage” checked in Photos’ Settings
…Do you see all your Mac’s Photos pictures at iCloud.com?
…Have you checked to see if the Apple Account is really really the same on the Mac and at iCloud.com?
…What is your storage at iCloud.com? At System Settings>[name]>iCloud>Storage , my Mac says 176 GB of 200 GB used. What does yours say?