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shivam_rajput_
User level: Level 1 (4 points)

Fitness awards missing after iPhone reset, but ring history and Health data are intact!

Hi everyone,


I recently reset my iPhone and restored my setup. While my Health and Fitness ring data have synced properly (all historical ring closures and activity logs show up correctly in the calendar), most of my Fitness Awards are missing.


I previously had over 100 awards, including special challenges and monthly badges, but now only a handful are visible (around 9–10).


Steps I’ve already tried:

  • Confirmed iCloud sync for Health is turned on and recently completed a manual sync.
  • Restarted both my iPhone and Apple Watch.
  • Unpaired and re-paired the Apple Watch.
  • Waited over 24 hours to allow background syncing to complete.


Since the raw activity and workout data are safely synced in the Health app, is there a way to trigger the Fitness app to re-evaluate or restore past earned badges? Any advice or fixes would be greatly appreciated!

Posted on Sep 16, 2026 3:17 AM

4 replies

WheelieNick
User level: Level 9 (74,110 points)

Sep 16, 2026 3:33 AM in response to shivam_rajput_

Hi there


Please try this:

Open Settings on your iPhone and tap your Apple ID name at the top.

Select iCloud, then tap Show All under Apps Using iCloud

Locate Health and Fitness (if listed separately) and toggle them OFF.

When prompted, choose to keep the data on your iPhone (do not delete).

Force restart your iPhone.

Go back into Settings > [Your Name] > iCloud and toggle Health and Fitness back ON.

Open the Fitness app and leave the phone plugged into power and connected to Wi-Fi. 

Jeff Donald
User level: Level 9 (64,078 points)

Sep 16, 2026 4:22 AM in response to shivam_rajput_

In my experience this can sometimes take several days for the fitness awards to reappear. Occasionally, it can be upwards of a week. Make sure your iPhone is charging, locked, and connected to WiFi when you go to bed. A lot of syncing happens at night.

MIchael502111
User level: Level 1 (8 points)

Oct 17, 2026 4:01 AM in response to shivam_rajput_

Woke up this morning to find that all of my awards have returned!

MIchael502111
User level: Level 1 (8 points)

Oct 10, 2026 5:30 PM in response to shivam_rajput_

Having the same issue after upgrading phone and watch. I even have a support case open with Apple. I have several missing and it’s been weeks. Awards will randomly pop back in and disappear again. I’ve tried all the suggestions found online and nothing. This is definitely an issue with Apple.

Originally posted at discussions.apple.com/thread/256358004