User level: Level 1 (5 points)After I updated the new version 2027 Golden Gate, the menu bar doesn't work when I clicked on it, nothing pops out just like the usual version. Do you think the problem is with my MAC(it is a M2 Mac, maybe because the system is too old.), or is it the new version's systematic errors?
Posted on Sep 16, 2026 2:16 AM
User level: Level 10 (123,805 points)Sep 16, 2026 2:31 AM in response to JadenZhou
Your M2 MacBook Air is compatible with macOS 27, so the age of the M2 processor does not by itself explain the problem.
Apple lists Apple Silicon Macs as supported for macOS 27. (Apple Support)
Because the menu bar stopped responding after the macOS 27.0 update, the timing is relevant, but it does not establish the cause.
First restart the Mac and check whether the menu bar responds.
Also check whether the problem affects all menu-bar items or only particular items; this helps distinguish a broader macOS interface problem from an issue involving an individual menu-bar item or application.
If the problem continues, temporarily quit or disable third-party applications that add menu-bar items or other system-interface modifications, then test again.
If necessary, check System Settings >> General >> Login Items & Extensions for software that starts automatically.
If the problem remains, start the Mac in Safe Mode.
Shut it down( Do Not use Restart ), press and hold the power button until the startup options appear, select your startup disk, hold Shift, and choose Continue in Safe Mode.
Apple states that Safe Mode can help determine whether software that loads during startup is contributing to a problem. Apple — Start up your Mac in safe mode
If the menu bar works in Safe Mode but not after a normal startup, software loaded during normal startup becomes an area to investigate.
If it remains unresponsive in Safe Mode, the problem is less likely to be caused by those startup items, and the next step would be to investigate macOS itself rather than assuming the M2 hardware is at fault.
An aside. I have a M2 Mac Mini running macOS 27.0 Golden Gate. The machine itself was not too old for the upGrade and No I do not experience the issue you have outlined
User level: Level 9 (72,871 points)Sep 16, 2026 3:23 AM in response to JadenZhou
Your M2 Mac is fully compatible with macOS 27 Golden Gate. On my Mac running Golden Gate, the menu bar works normally.
Have you rebooted your Mac? If not, that's the first step. If that does not help, then see if the problem is present when you boot in safe mode. That process performs some system cleanup and clears caches, and also disables 3rd party extensions that may cause problems.
Start up your Mac in safe mode - Apple Support
If that does not correct the issue, test in a new user account. A newly-created user account will have all settings at default, and if the issue does not occur in that new account then it provides guidance on what may need to be changed to correct the issue.
Add a user or group on Mac - Apple Support
Once the testing is complete, the new account can easily be deleted.
Delete a user or group on Mac – Apple Support
Those steps will help to isolate the problem.
It might help to download and run EtreCheck, written by a long-time forum member. The free version is fine. Post the full report using the Additional Text button. No personal information is revealed.
Originally posted at discussions.apple.com/thread/256357970