Level 1 (4 points)

iPhone 16 Pro Max Apple Wallet fails after third-party repair

Hi everyone,

I’m using an iPhone 16 Pro Max and I’m having an issue adding my cards to Apple Wallet.

The problem started after my iPhone underwent a third-party logic board repair.

Whenever I try to add a card to Apple Wallet, I get the following message:

“Could Not Add Card. Try Again Later. If the problem persists, contact your card issuer.”

I contacted my bank/card issuers, and they removed the existing Apple Pay token and enrolled the cards again. However, the same issue occurs with multiple cards from different banks, so it does not appear to be limited to one card or one bank.

I have already tried the following:

Adding the cards directly through Apple Wallet
Adding the cards through the banks’ respective apps
Contacting the card issuers and having the Apple Pay tokens removed and re-enrolled
Resetting/erasing the iPhone and trying again
Changing the name of the iPhone
Trying multiple cards from different banks

Unfortunately, none of these steps resolved the issue.

Additionally, I’m unable to update the iPhone directly from the device. The update has to be performed using a laptop/computer. I’m not sure whether this is related to the Apple Wallet issue, but both problems appeared after the repair.

Could the logic board repair have affected the iPhone’s Apple Pay/Wallet functionality or another hardware/security component required for Apple Pay?

Has anyone experienced a similar issue after a logic board repair, and is there a way to determine whether this is a hardware-related issue or a software/configuration issue?

Any advice would be appreciated. Thank you.

Posted on Sep 16, 2026 2:08 AM

7 replies

Jeff Donald

Level 9 (64,078 points)

Sep 16, 2026 6:42 AM in response to abdulrahoofn

Hi, short answer until we dig more into the details is, yes the logic board repair could be the issue. If your go to iPhone > Settings > General > About > SEID > what do you see, blank, all zeros or a long alphanumeric string?

Jeff Donald

Level 9 (64,078 points)

Sep 16, 2026 9:21 AM in response to abdulrahoofn

The SEID is most likely intact. But when a logic board is replaced by a third party there can be multiple mismatches between hardware and account information. Apple has tools and procedures that are required after a logic board replacement/swap. It’s rare for a repair service to have access to these tools unless they are an Apple Authorized Service Provider. Is you repair service an AASP?

Jeff Donald

Level 9 (64,078 points)

Sep 16, 2026 9:58 AM in response to abdulrahoofn

Have you talked to your third party service provider about the issue? If so, what did they say? Is there anything else you’re not telling me or do you just wasting my time? If you know something please tell me. It’s like going to the doctor and not telling them everything.

abdulrahoofn Author

Level 1 (4 points)

Sep 16, 2026 10:14 AM in response to Jeff Donald

I am trying to answer your questions

i ve contacted the third party(repaired shop) ,they said it will not be because of the repair (same as apple support said).

i dont know what is the problem , i ve mentioned everything in first question.

i am here to get a solution for my problem why should i hide anything here,

Jeff Donald

Level 9 (64,078 points)

Sep 16, 2026 10:26 AM in response to abdulrahoofn

Sorry, but in your original post you never mentioned Apple did remote diagnostics on your iPhone. If they confirmed everything is fine, we need to look at bank issues.

When is the last day you tried to add a card to Apple Wallet app?

abdulrahoofn Author

Level 1 (4 points)

Sep 16, 2026 7:53 AM in response to Jeff Donald

helloo

SEID is showing numbers starts with 04.........

abdulrahoofn Author

Level 1 (4 points)

Sep 16, 2026 9:35 AM in response to Jeff Donald

its not an AASP, When i checked with apple support they are insisting there is nothing wrong with my device,instead they said to contact the bank,

i m totally confused with the scenario.

Originally posted at discussions.apple.com/thread/256357950