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my apple music account could'nt get verified as a university student.

i've been verifying my account about university student. but apple say i've already verify my account, so i must use that account to continue.

i only have one account, so what account did i use when i verify my account in the first place? can you guys help me

1 reply

Try this


Check your school email inbox: Search for messages from "UNiDAYS" or "SheerID" or "Apple" to see which address or account got used previously.

Log into UNiDAYS: Go to the unidays login page  using your school email to see what profile is active.

Contact Support: If you cannot find the old account, reach out to unidays support  or Apple Support to unlink your student credentials from the hidden profile.