Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

AirTag problem after update to ios27

Since the latest iOS 27 update, my AirTag has started showing completely incorrect locations.


The AirTag is usually around 1 km away from the location shown in the Find My app. The strange thing is that the location seems to change to different places, even though the item with the AirTag has not moved.

It almost seems like the AirTag’s signal is being detected by other people’s iPhones as they pass by, and Find My is showing the last location reported by someone else rather than the actual location of my AirTag.

Has anyone else experienced this issue since updating to iOS 27? Is there a way to fix or reset the AirTag’s location tracking?

6 replies

I was having problems with my AirTag so this is what I did to fix the issue. I turned find my off and signed out of my iCloud Apple ID (under settings) then I reset my iPhone (volume up then down then side button till Apple logo appears) then signed back into my Apple ID and then turned find my on and yay! Working as supposed to! Try this and you’ll be right cheers

My device is running iOS 27 and I have three AirTags two of which are with me and one shared. All of them are displaying the correct location and do not move as described in your post by you.



When an AirTag appears to be moving from one place to another even though it is actually with you, the first thing to check is whether you are looking at the correct AirTag in the Find My app. If you have multiple AirTags associated with your Apple Account, it is easy to select the wrong one and mistakenly interpret its location as that of the AirTag you are carrying.


It is also important to understand how the Find My network works. If your AirTag is with you and remains within Bluetooth range of your iPhone, your iPhone can communicate directly with it. In this situation, the AirTag's location is determined through your own iPhone, and the presence of other people's iPhones nearby does not cause their devices to report their locations to you.


For example, suppose several people carrying iPhones walk past you while your AirTag is in your bag. Their iPhones do not simply send their own locations to your Find My app because they detected your AirTag. The Find My network is designed to detect the AirTag and securely relay the AirTag's location, not the location of the person or iPhone that happened to detect it.


The situation changes when the AirTag is outside the Bluetooth range of your iPhone. Your iPhone can no longer communicate with it directly. If the AirTag is subsequently detected by another Apple device participating in the Find My network, that device can securely and anonymously relay the AirTag's approximate location to Apple's Find My network. Your Find My app can then display the AirTag's updated location.


So, in simple terms:

  • AirTag within Bluetooth range of your iPhone: your iPhone can communicate directly with the AirTag and update its location.
  • AirTag outside your iPhone's Bluetooth range: your iPhone cannot directly locate it.
  • Another compatible Apple device detects the AirTag: that device can anonymously report the AirTag's locationto the Find My network.
  • Other people's iPhones passing near an AirTag that is with you: they do not report their own locations to you.


Therefore, if an AirTag that is physically with you appears to be jumping between different locations, verify that you have selected the correct AirTag first. If the location history continues to show distant or apparently unrelated locations while the AirTag is definitely in your possession, the issue may instead involve delayed location updates, the Find My network, or another AirTag being selected.


One important distinction is that Find My does not use other people's iPhone locations as a substitute for your AirTag's location. It uses other Apple devices as anonymous relay points to determine and report where the AirTag itself was detected.



I had to forget several of my AirTags and re-pair them using FindMy.


Bugs in beta software is irrelevant. The whole point of beta software is to report bugs. If you’re currently experiencing a bug with your AirTag report it to Apple Support.


Apple and Apple Support do not participate in the communities here. They only moderate our posts to insure all user guidelines are followed in regard to content and user behavior. Your comments will not be reviewed by Apple. Apple may make changes based partially on the feedback they receive through their official channel, linked below .


Product Feedback - Apple


Apple typically does not formally reply to bug reports such as yours

johnaggel13 wrote:
Since the latest iOS 27 update,

Not every issue an individual encounters on their device can be attributed to an iOS update. If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook. The absence of such widespread reports strongly indicates that the issue is not systemic, but rather specific to the device in question.

This is a silly response. To be clear, this is a commonly reported problem, there is a wave of posts across Apple and other forums that have shown a disproportionate uptick in users experiencing exactly this bug specifically on iOS 27 beta.


Of course it is related to the software and/or how it is interacting with the hardware. Let’s try to answer questions directly instead of giving non-answers. This answer is not valuable and adds nothing.

My Apple AirTag does the same and is weaker now. When it says it’s near, I walk around to find something it takes a long time to find and still won’t load. Then o try to ping it and it says unreachable