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jishdo4_jsdkn
User level: Level 1 (10 points)

Apple ID billing address form shows incorrect town suggestions

I'm trying to add a payment method to my Apple ID online, but the billing address form is buggy. I try to enter my street address, but it displays three towns in the US, none of which are my town. The auto suggestions don't go away if I click elsewhere on the page. And if I click one, it changes the form and I enter the loop again if I try to edit it. Tried on both Safari and Firefox.

Posted on Sep 15, 2026 8:45 PM

2 replies

WheelieNick
User level: Level 9 (74,110 points)

Sep 16, 2026 2:58 PM in response to jishdo4_jsdkn

Hi there


Please try this


Fix Using an iPhone, iPad, or Mac

  1. Open the Settings app on your iPhone or iPad (or System Settings on a Mac).
  2. Tap your name (Apple Account / Apple ID) at the top.
  3. Tap Payment & Shipping. (You might need to sign in).
  4. Tap your payment method or add a new one, then manually enter your correct billing address without web-form autocomplete restrictions. 


jishdo4_jsdkn Author
User level: Level 1 (10 points)

Sep 16, 2026 5:01 PM in response to WheelieNick

Thanks. The system settings option on my Mac just directed me to the web version, which was still buggy. But I was able to add a payment method through my iPhone.

Originally posted at discussions.apple.com/thread/256357774