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iPhone 16 music audio cuts out and requires restart

I’m having issues with music audio cutting out but see that the song is still playing. Sometimes going to the next track works, other times I have to restart my iPhone 16 to resume. I’ve tried turning Bluetooth off & on, closing the app, and putting earbuds back in the case and putting them back on, but none of that works. At first I thought it was a Spotify or earbud/ headphone issue, but today it did it on CarPlay. I could not get the audio back so switched to Amazon Music. Same thing happened there twice and moving to the next track brought the audio back. I’ve also had this happen when starting a new session. I hit play, see the time moving, but none audio. This requires a restart of the phone.


i don’t see anything in settings that could cause this so looking for ideas.

2 replies

To fix audio cutting out or failing to start across multiple apps and connections on your iPhone 16, reset your network settings and adjust background app Bluetooth permissions. 

Since this happens on both Spotify and Amazon Music, and across Bluetooth earbuds and CarPlay, the issue points to an iOS audio routing bug, a background app constantly polling Bluetooth, or corrupted network/wireless stacks rather than a single app or accessory. 

If I reset network settings do I lose the networks I automatically connect to ar various doctors offices, stores etc?


I looked at Spotify and Amazon Music. Background app refresh is off. Is that correct?