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How can I get refund for an accidental app charge?

I accidentally subscribed to an app that charged me money, I'm requesting a refund

3 replies

Hello~ You may click on the links below…


Request a refund for apps or content that you bought from Apple - Apple Support


Check the status of a refund for apps or content that you bought from Apple - Apple Support * & **


*Please note, if you already initiated your refund request, contacting Apple by phone or chat won't help speed up your request, or the processing of your funds. Monitor the status of your request on , reportaproblem.apple.com or with your financial institution.


**When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


~Katana-San~



tamari227 wrote: I accidentally subscribed to an app that charged me money, I'm requesting a refund

Hi,

You posted to a thread belonging to another user for an entirely different topic, it is not a way to contact Apple support despite the title.

Please start your own thread and provide details about your issue. click here ➜ Ask the Community


Have you canceled the subscription? Have you requested a refund?

start here ➜ Request a refund for apps or content that you bought from Apple - Apple Support

then click here ➜ Check the status of a refund for apps or content that you bought from Apple - Apple Support


Thank you for reaching out. 🤗


Learn how to → Request a Refund.


NOTE: Refunds are not guaranteed, they are the exception.


According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.


Here's how long it takes for a refund to appear on your account or statement:


Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Note: Once a decision has been made on your refund request, you will get a follow up email from Apple.


Learn how to → Check Refund Status.


Thanks again for reaching out. 👍🏼


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer