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My contacts are stuck

My contacts list is stuck and suggestions. I just downloaded the new update iOS 26

It started before this maybe a glitch from the last update, but I can’t open my contacts and I need to get to the Respite Care for my mother. I can’t get the phone number.

3 replies

What is your default Contacts account?



Use iCloud.com to restore and recover iCloud information

Contacts: Restore contacts stored in iCloud on iCloud.com



Unlike some Android devices, contacts are neither stored locally on an iPhone nor in the SIM. They are synced to an email account that you have Google, iCloud, AOL, Exchange, Outlook, Yahoo, or any Other



You can just add the email account that hosts your contacts to the Mail app and enable Contacts.



If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.




  1. Is this your corporate/organization/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
    1. Erase the profile added by you. If you have installed a profile on your own, --> Install or remove configuration profiles on iPhone - Apple ...
    2. Please contact the system administrator of the organization who provided the profile to you




susanfromcarlsbad wrote:
My contacts list is stuck and suggestions. I just downloaded the new update iOS 26

Not every issue an individual encounters on their device can be attributed to an iOS update. If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook. The absence of such widespread reports strongly indicates that the issue is not systemic, but rather specific to the device in question.


susanfromcarlsbad wrote:
My contacts list is stuck and suggestions. I just downloaded the new update iOS 26
It started before this maybe a glitch from the last update, but I can’t open my contacts and I need to get to the Respite Care for my mother. I can’t get the phone number.

What do you mean it's "stuck?" Unless you give some details, you're just going to get endless boilerplate posts that may well have nothing to do with your issue.