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Wacom One 13 driver needs reload after OS 27 upgrade

Wacom Tablets and OS 27 - After upgrading to Golden Gate yesterday, I found that my Wacom One 13 was non-functional. After going through Wacom's troubleshooting sequences, I discovered that a simple re-load of the Wacom driver for Mac OS 26 fixed everything. Just wanted all you photo/video/illustration folks out there to know that OS 27 just requires a re-load and reenable of the Wacom driver.

11 replies

UPDATE: I uninstalled Wacom driver and opted to use MockTab temporarily until Wacom drops a driver that works. I've seen forums stating that OpenTabletDriver works just as well but requires Rosetta. MockTab does not.


Can move windows fine. Everything works that I can see with no issues other than I assigned pan view (scroll) to a button and it scrolls while hovering instead of on the tablet, and not as smooth as Wacom which I can overlook.


The scroll speed can be changed in it's settings. Better than not being able to move windows. Scroll even works better in Messages than Wacom. The other thing I have to get accustomed to is that the app shows open in dock and when switching apps. I have a tendency to keep opening settings accidentally but that's just me.


I'll test out Wacom's new driver when dropped but MockTab raised the bar on some longstanding issues. Such as it doesn't take forever for the driver to connect on start-up. It works immediately.=)


CTL-6100WL


Good luck everyone!

I tried a restart and that didn’t work, so I went with the re-install and that cleared the problem.

I redownload the wacom drivers and my intuos pro 2025 is connecting again in Wacom Center, and some usability has been restored to the pen, however there are still glaring issues. Namely, I can't drag windows around on my desktop.


Really hoping this is resolved soon. I've used my tablet for 100% of all navigation for years now and this has been a huge interruption to my workflow. They've had well over 6 months to prep for this update.

Hello there. In my case, I have a Wacom One, and it was unresponsive after the macOS 27 upgrade. I just redownloaded and reinstalled the latest Wacom driver, and that fixed it.

Same here. Did uninstall/reinstall, not just the newest driver but tried several others. Can't move any windows via tablet but can with the mouse.


Here's a head scratcher, in Brave browser, same thing, can't move the browser window via title bar, however, if only one tab is open, I can select the tab and the entire browser will move.


Also, in Logic Pro, there is a thin slice of real estate in the title bar where if I click it in the right place, I can move the window. This behavior doesn't work with any other apps that I've tried.


Hope there's an update soon but I'm not holding my breath. Wacom has dropped the ball so often when it comes to CS and driver updates lately, I'm considering alternatives.

Wacom has released a new driver today, 6.4.14-2. The windows are now movable on my machine.


CTL-6100WL

Hey there! Thanks for sharing. Do you mean restarting the driver or reinstalling it?


I have a Wacom Intuos Pro 2, and it works properly overall. There is just one minor bug that I’ve already reported to Wacom support: when I click and drag any window’s title bar, the window doesn’t move. Other than that, everything works as expected. Just sharing in case someone else has run into the same or a similar issue.

That's the same issue everybody is having at the moment. Window does not move at all. All the rest works at 100%.

I did the same, re-downloaded and re-installed, but did not work at my end.

Let’s see how Wacom handles it over the coming weeks.

I can confirm that everything is working properly on my end as well after the update (6.4.14-2).


(Intuos Pro 2 - PTH-660)