429 Too Many Requests

Several reports have been seen here concerning charging issues subsequent to updating to iPadOS 26.6.

Ensure that the charging cable connectors are properly seated in the iPad's charging port and the associated Power Adapter. If the charging cable won’t properly seat or easily fit into the charging port of the iPad, this might indicate that either dirt or lint is obstructing the plug, or the plug or charging socket have been damaged. A damaged charging cable must be replaced - whereas a damaged charging port must be repaired.

If the problem is due to a visible obstruction, you may be able to remove it yourself*. With good light, using a sharpened wooden matchstick or plastic toothpick, very gently try to dislodge a visible the obstruction from the socket. Be careful to avoid damaging the delicate electrical contacts within the socket. Note that a USB-C socket has an obvious "tongue" within the socket.

(*) Removal of an obstruction is often best entrusted to the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) - where the appropriate tools and expertise are available:

Genius Bar Reservation and Apple Support Options - Apple

If the charging problem is not mechanical, these support pages should help with troubleshooting battery and charging issues:

Charge and monitor the iPad battery - Apple Support

If your iPad won't charge – Apple Support

Troubleshooting generally requires substitution of the Power Adapter and cable for another known-good item. Most models of iPad require a Power Adapter rated at 12W (i.e., 2.4A @5V) or greater to reliably charge. 5W Power Adapters (1.0A @5V) intended for older models of iPhone are inadequate to charge an iPad; if the iPad charges at all, charging will be very slow. Many recent models of iPad are supplied with an Apple 20W USB-C Power Adapter.

Some third-party USB-C power adapters (and portable PowerBanks) may not support USB PD (Power Delivery). Power Delivery mutually negotiates the charging voltage; the source, load and cable are all elements involved in the negotiation protocol. Unless the Power Adapter explicitly supports USB PD, it will almost certainly fail to charge the iPad; proprietary charging standards, such as QC (Quick Charge), are not supported.

Many computer USB ports also cannot source sufficient power to charge an iPad. Unless explicitly designed for charging connected devices, computer USB ports are typically limited to 0.5-1A @5V (i.e., 2.5-5.0W).

If you continue to experience difficulties when using an appropriate Power Adapter of 12W or greater, you might be best advised to seek assistance directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s):

Genius Bar Reservation and Apple Support Options - Apple

old_engine_fan wrote:

I can’t charge it now. It simply shows the icon to plug it in and won’t boot even to the Apple logo. So yea, it’s toast. No matter how many chargers and cables I’ve tried, it will not charge, and thus not boot, and thus, it’s a brick.

I was a huge Apple fan. This is terrible.

Well, the iPad isn't dead. With benefit of this additional information, your iPad presumably indicates that it must be restored. If this occurred immediately subsequent to performing a system software update, the update process failed - the reason for which we are unlikely to be able to determine.

Start here:

If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support

These support pages outline the available methods to restore your iPad to Factory Settings:

Restore your iPhone, iPad or iPod to factory settings – Apple Support

You’ll need access to either a Windows PC (with iTunes for Windows installed, or more recent Apple Devices App) or a Mac computer (with iTunes or Finder - as appropriate for the installed version of macOS).

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS

Use of a PC or Mac computer is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP) will be delighted to assist.

Genius Bar Reservation and Apple Support Options - Apple

After the iPad has been successfully restored, you can restore your data and settings to your iPad:

Restore all content to iPad from a backup - Apple Support

The iPad's internal charge controller is, in part, software controlled.

If your iPad is not operating as expected, try a forced-restart - as this will often clear an isolated or post-update software issue:

Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

1. Press and quickly release the volume button nearest to the top button.
2. Press and quickly release the volume button farthest from the top button.
3. Press and hold the top button.
4. When the Apple logo appears, release the top button.

If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support

When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings

If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

old_engine_fan wrote:

After the upgrade to 26.6.1, the ipad was usable. It wasn't until night when I plugged it in to charge. Next morning, the battery was at 10%, no charge at all. It gradually depleted through the day with my trying different blocks & cables to get it to recognize any charger. Even a USB-C from my MacBookPro didn't recognize.

There is no restore screen. It's the "Plug in to charge" black screen with a power cable and a battery listed. Plugging into my mac is useless as it's not recognized now. I can't restore. I can't charge. I've had other people try to charge it with their cables, nothing.

You can keep telling me it's not a dead ipad, but if it's not usable, and it won't boot even to the apple icon, it's useless.

So, to reiterate guidance already provided within this thread, seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might instead visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to hands-on test and assess your iPad - and you can explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

Wallaby712 wrote:

I concur with all other users here, this time with an ipad mini, just over a year old. Will not charge no matter the block, cable, or outlet. Will not hard restart with the vol up, vol down, hold the power key. Charging port is not recognized by any device, e.g. charger, my macbook, or any device used by the folks at the Genius Bar. I was told by Apple staff that it is a brick and there is nothing I can do to bring it back. I have been an apple user for decades. This is unacceptable.

Seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively you can initiate and manage your support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044

You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad, Power Adapter and cable(s). Whatever the fault, here you will be in the best possible place to explore your available options:

Genius Bar Reservation and Apple Support Options - Apple

old_engine_fan wrote:

its definitely a software glitch. Apple needs to fix.

Have you told Apple?

Apple’s formal support can be reached several ways

• You can provide feedback to Apple at→ Product Feedback - Apple where your issue or suggestion will be recorded, tracked and matched with similar reports, but you will not get a reply

For personalized support

Best way: 

• Install the Apple Support app on your iPhone or iPad - you can contact support directly from the app, and the tech will have (with your permission) access to diagnostic data on your device

Other options:

• • Click on “Support” at the top or bottom of this page
  • Go to Contact Official Apple Support

(Note that both of the above have options to receive a callback or chat)

I bought a usb based voltmeter; I used the same block / cable to charge a USB flood light. Then moved over to my ipad. The USB-C port can't be bad, because I immediately saw it start consuming .51 amps. It would draw down (charge) for 30 seconds, then shut the charge off. I can unplug, and replug the ipad in, and it'll restart to charge, for 30 seconds, then shut it down again.

.5 amps is not sufficient to charge an iPad. It needs at least 2 amps.

If you don't see the charging icons

1. Connect your iPad to a USB charging cable (preferably the cable that came with your iPad).
2. Plug the cable into one of these power sources:
3. 
   

• • A USB power adapter that’s plugged into a working power source. It's best to use the USB power adapter that came with your iPad. Learn more about Apple USB power adapters.
  • A USB port that supports USB 2 or later, on a computer that’s on and not in sleep mode
  • A powered USB hub, docking station, or other Apple-certified accessory
  • A compatible Magic Keyboard that is connected to a working power source

If your iPad still won’t charge

• Use a different power adapter or a different charging cable.
• Make sure that your iPad isn't too hot or too cold. Keep your iPad within acceptable operating temperatures.

Force your iPad to restart

If your iPad still won't charge, force it to restart.

For an iPad without a Home button

1. Press and quickly release the volume button closest to the top button. 
2. Press and quickly release the volume button farthest from the top button. 
3. Press and hold the top button until your iPad restarts.

For an iPad with a Home button

Press and hold both the top (or side) button and the Home button until you see the Apple logo.

Need more help?

Tell us more about what's happening, and we’ll suggest what you can do next.

Get suggestions

If your iPad won't charge - Apple Support

old_engine_fan wrote:

26.6.1 bricked my ipad. Charged before the upgrade, won't after. I've tried 5 different wall bricks, my MBP, and at least 4 different cables, all that still work on other devices.

If your iPad still operates, then it hasn't been "bricked" by the iPadOS 26.6.1 update. This phrase implies that the iPad is totally unresponsive and will not restart to a running state - which, by your narrative, is not the case.

If, having updated your iPad, you are unable to charge using a USB-C Power Adapter that supports USB PD (Power Delivery), recovery instructions have already been provided within my earlier replies to this thread.

Additionally, you should be able to successfully charge your iPad using a conventional USB Power Adapter - that features a basic USB Type-A connection - rated at 12W or greater. This type of Power Adapter does not employ USB PD and will supply only 5V to the iPad.

its definitely a software glitch. Apple needs to fix.

I bought a usb based voltmeter; I used the same block / cable to charge a USB flood light. Then moved over to my ipad. The USB-C port can't be bad, because I immediately saw it start consuming .51 amps. It would draw down (charge) for 30 seconds, then shut the charge off. I can unplug, and replug the ipad in, and it'll restart to charge, for 30 seconds, then shut it down again.

donna fromsouthlake wrote:

I give up. I’ve used every cord and block I have. I scheduled an appt at the Genius Bar. I am not going to do the software update on my phone. If they are telling me I need to buy more cables and blocks I’m going to switch to Samsung. This is crazy.

What have you to lose in updating to the most recent version of iOS/iPadOS for your iPhone/iPad? The update may resolve your issue - and may save you an unnecessary trip to the Genius Bar.

Should you visit the Genius Bar, the very first thing the Apple Technicians will do will be to perform the update.

old_engine_fan wrote:

Has anyone tried getting the battery replaced (so it's fully charged) then downgrading the version until Apple figures out what is going on?

Rolling-back to an earlier version of iOS/iPadOS is rarely possible.

All System Updates are digitally signed by Apple - and can only be installed whilst the digital signatures remain valid. After release of a new iOS/iPadOS version, the immediately preceding version continues to be digitally signed by Apple - however, usually within a few days, Apple will revoke the digital certificate with which the earlier version is signed.

Perhaps consider that iOS/iPadOS updates usually include both functional and essential security updates. Restoring an earlier version of the OS would undermine the security of your device and your personal data. 

Houyii wrote:

My Iphone 15 Pro Max stopped charging properly after 26.6.1 too. It keeps dropping in battery health whilst charging, and randomly connects, disconnects and connects,... again and again every few seconds. Never had this issue before the update

That’s coincidence; if it were a problem with the release you would see thousands of posts about it.

This is a problem with your iPhone, not the version you installed.

Have you tried any troubleshooting:

Go to Settings/Battery/battery health and read the health message, and not the maximum capacity. If either the message says there is a problem or of the max capacity is 80% or lower you need a new battery: iPhone Battery Replacement - Official Apple Support

Have you tried a different power source and a different cable?

Does the problem happen when charging wirelessly?

This happened to my phone as well. Iphone 16 pro Max. A friend of mine had the same issue. Try a MagSafe charger if your device supports it. the circle magnet ones. I can at least get to fifty percent with one of those.

I concur with all other users here, this time with an ipad mini, just over a year old. Will not charge no matter the block, cable, or outlet. Will not hard restart with the vol up, vol down, hold the power key. Charging port is not recognized by any device, e.g. charger, my macbook, or any device used by the folks at the Genius Bar. I was told by Apple staff that it is a brick and there is nothing I can do to bring it back. I have been an apple user for decades. This is unacceptable.

Wallaby712 wrote:

Will not hard restart with the vol up, vol down, hold the power key.

If done correctly a forced restart will ALWAYS work unless the iPhone has a hardware failure. So if it doesn’t work the iPhone needs repair. But to be sure you are doing it correctly:

1. Press and quickly release the volume up button.
2. Press and quickly release the volume down button.
3. Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds), and DO NOT SLIDE TO POWER OFF.

The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

The upgrade bricked mine too. Completely. It charged in recovery mode then when I downloaded the upgrade again it came up with apple sign and the line across it showing progress to 2/3. Then it permanently stopped moving. Would not turn on or off and eventually died. Nothing will turn it back on. Apple broke and ruined my ipad.

I can’t charge it now. It simply shows the icon to plug it in and won’t boot even to the Apple logo. So yea, it’s toast. No matter how many chargers and cables I’ve tried, it will not charge, and thus not boot, and thus, it’s a brick.

I was a huge Apple fan. This is terrible.

After the upgrade to 26.6.1, the ipad was usable. It wasn't until night when I plugged it in to charge. Next morning, the battery was at 10%, no charge at all. It gradually depleted through the day with my trying different blocks & cables to get it to recognize any charger. Even a USB-C from my MacBookPro didn't recognize.

There is no restore screen. It's the "Plug in to charge" black screen with a power cable and a battery listed. Plugging into my mac is useless as it's not recognized now. I can't restore. I can't charge. I've had other people try to charge it with their cables, nothing.

You can keep telling me it's not a dead ipad, but if it's not usable, and it won't boot even to the apple icon, it's useless.

Trish_G_Iphone wrote:

This happened to my phone as well. Iphone 16 pro Max. A friend of mine had the same issue. Try a MagSafe charger if your device supports it. the circle magnet ones. I can at least get to fifty percent with one of those.

Unfortunately, no model of iPad has ever supported inductive charging with a MagSafe charger...

I give up. I’ve used every cord and block I have. I scheduled an appt at the Genius Bar. I am not going to do the software update on my phone. If they are telling me I need to buy more cables and blocks I’m going to switch to Samsung. This is crazy.

donna fromsouthlake wrote:

I give up. I’ve used every cord and block I have. I scheduled an appt at the Genius Bar. I am not going to do the software update on my phone. If they are telling me I need to buy more cables and blocks I’m going to switch to Samsung. This is crazy.

Why do you think anyone in this user forum care if you switch to Samsung. Anyway, I hear Samsung tablets are absolutely perfect, and anybody who owns one has never had any problem with it. Except for the ones that caught fire.

My Iphone 15 Pro Max stopped charging properly after 26.6.1 too. It keeps dropping in battery health whilst charging, and randomly connects, disconnects and connects,... again and again every few seconds. Never had this issue before the update

Wallaby712 wrote:

As I stated in my post, I already went to the local Genius Bar. They are the ones who after trying to test told me there was nothing to be done.

Was this the Genius Bar at an official Apple Store? If yes, the dismissive response that you imply is distinctly unusual of an Apple Store. There is either (a) something that you are not sharing with us, or (b) your iPad has already been determined by Apple Technicians to be beyond repair.

Yes, at an official Apple Store. Because it was out of warranty and in this case I did not have Apple Care, they did try to offer me a trade-in amount toward a new ipad, but I wasn't ready to spend another $300 so soon after purchasing this ipad. I haven't left out any information. The only thing I did not share is that two weeks prior I had to take in my son's iphone 16 for the exact same issue. The good news on an iphone is that it will still charge on a mag charger. He had upgraded to 26.6, and since we've been able to charge it, we've tried to update to 26.6.1, but it will download it, but will not install it. We need to take it back to the Genius Bar, but have not had time.

Previously working USB-C chargers failing repeatedly. Has Apple identified the cause?

My biggest concern is whether a software change is preventing otherwise compatible USB-C cables and chargers from working. Wasn’t the point of the EU’s common-charger requirement law to make compatible charging work across brands? Has Apple introduced any charging or accessory restrictions that could explain this, or is this a software bug?

My iPhone intermittently refuses to charge with multiple cables and power sources, including combinations that worked earlier the same day. I’ve tried USB-C to USB-C and USB-A to USB-C cables, my laptop, and wall chargers.

Restarting sometimes restores charging, but it doesn’t always work. I’ve had to restart multiple times, and the problem keeps returning. I’m also noticing similar trouble with my iPad, which has needed repeated restarts. My iPhone was running 26.6.1, and I’m currently installing 26.7.1.

Can this cause permanent damage to the battery or device? Does 26.7.1 specifically fix it? If not, has Apple acknowledged the problem, and is there a lasting fix coming?

I’m a single mother, and I need a phone I can reliably charge. Repeatedly restarting it and hoping a previously working cord suddenly works again is not a practical solution.

The whole exclusivity BS is getting really old. I’m not claiming I’ve proved Apple is deliberately blocking chargers, but I want a clear explanation of whether software is restricting compatible accessories. If that is happening, how does it align with the common charger requirements?

I’ve used Apple since 2011, but this has me seriously considering switching instead of buying another Apple device. Has anyone received an actual diagnosis or a lasting fix beyond restarting?

26.6.1 bricked my ipad. Charged before the upgrade, won't after. I've tried 5 different wall bricks, my MBP, and at least 4 different cables, all that still work on other devices.

As I stated in my post, I already went to the local Genius Bar. They are the ones who after trying to test told me there was nothing to be done.

Has anyone tried getting the battery replaced (so it's fully charged) then downgrading the version until Apple figures out what is going on?

Me too! My iPad was charging fine until I got the update and now it won’t charge at all! 😳

Same here, iPad Pro 2018 doesn‘t charge anymore after the update…

Ondeth wrote:

Same here, iPad Pro 2018 doesn‘t charge anymore after the update…

Then you should read the top-ranking reply at the top of this page.