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Обнуление баланса в App Store

Здравствуйте, можно ли обнулить баланс в App Store?

11 replies

Yes, that is possible. However, Apple is not actively participating on this user to user support forums. In order to clear your balance, please Contact - Official Apple Support to let iTunes Store support staff zero out your balance for you

Здравствуйте! Если вы пытаетесь обнулить баланс перед сменой региона, вы можете приобрести в App Store какой-либо товар, стоимость которого превышает остаток на вашем счете; разница будет списана с привязанной к вашей учетной записи банковской карты, что позволит обнулить баланс. Вы также можете перейти в нижний левый угол экрана и нажать кнопку «Поддержка» — специалисты службы поддержки смогут обнулить баланс за вас. Или же...


*Обращение в службу поддержки Apple - Служба поддержки Apple


Кроме того, если вы меняете регион, рекомендуем ознакомиться со следующей статьей…


*Изменение страны или региона для Аккаунта Apple - Служба поддержки Apple


*Информация о выставлении счетов за подписки Apple и цифровые покупки в России - Служба поддержки Apple


*** Я бы посоветовал проявить осторожность при попытках обойти действующую систему ограничений, наложенных в связи со сменой региона. Это может привести к блокировке вашего аккаунта — возможно, даже навсегда.


For our English speaking members…


Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


~Katana-San~

Thank you for reaching out. 🤗


There are many parameters that need to be taken before changing regions because currency valuation is not the same across various regions.


If you are changing regions:

  • Spend any balance remaining on your Apple Account. If you’re not sure whether or not you have a balance, check your Apple Account balance.
  • Cancel any subscriptions that block a country or region change and wait until the end of the subscription period. 
  • Wait for any memberships, pre-orders, movie rentals or Season Passes to complete and wait for any pending store credit refunds to process. You can cancel a pre-order.
  • You may be required to enter a valid payment method for your new country or region. See what payment methods you can use.
  • Redownload your apps, music, movies, TV shows and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region.
  • After you update your Apple Account billing address and payment method, you can upgrade your iCloud+ plan using the pricing in your new country or region.
  • If you need to empty your balance, Contact Apple Support to request a reset of your account balance to zero.


For full details, learn how to → Change Regions for step-by-step instructions.


Good luck! 👋🏼😉

Smiliñ 😎 Brian

Hello ~ Se are you fellow forum members and can only point you in the right direction If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…


Contact Apple for support and service


Also if you are changing regions take a look through this article as well…


Change your Apple ID country or region - Apple Support


Please don’t post your personal nor sensitive information here.


~Katana-San~

Request to clear remaining Apple Account balance

Hello,

I would like to request the removal of the remaining balance on my Apple ID.

My current balance is 0.53 TRY. I am unable to spend this amount because the cheapest apps and items in the Turkey App Store cost 2.99 TRY.

I need to clear the balance in order to make changes to my account (including possibly changing the country/region).

Apple ID: ***

Thank you for your assistance.



[Edited by Moderator]

Здравствуйте , можно обнулить баланс средство

Обнулить счет в эпл

Обнуление баланса для смены региона

I can't reset the balance to change the region

Kata_Bliskun29 wrote:
I can't reset the balance to change the region

Hello~ See my previous post.


~Katana-San~

Hello, I need to reset my Apple iTunes balance to change the region.