Request to zero Apple ID balance for country/region change

Thank you for reaching out. 🤗

There are many parameters that need to be taken before changing regions because currency valuation is not the same across various regions.

If you are changing regions:

• Spend any balance remaining on your Apple Account. If you’re not sure whether or not you have a balance, check your Apple Account balance.
• Cancel any subscriptions that block a country or region change and wait until the end of the subscription period. 
• Wait for any memberships, pre-orders, movie rentals or Season Passes to complete and wait for any pending store credit refunds to process. You can cancel a pre-order.
• You may be required to enter a valid payment method for your new country or region. See what payment methods you can use.
• Redownload your apps, music, movies, TV shows and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region.
• After you update your Apple Account billing address and payment method, you can upgrade your iCloud+ plan using the pricing in your new country or region.
• If you need to empty your balance, Contact Apple Support to request a reset of your account balance to zero.

For full details, learn how to → Change Regions for step-by-step instructions.

Good luck! 👋🏼😉

Smiliñ 😎 Brian

evso wrote:

Hello! I want to change my Apple Account region, but I have a remaining balance of 10.01 TRY. I do not have a Turkish payment method to spend it.

Ask Apple to remove and retain the balance. The people responding here are Apple product customers like yourself and cannot do this for you.

- Click on the special empty-balance-request chat link at the bottom of this support article ➔ https://support.apple.com/119902#zerobalance

- General Apple support and service contact ➔ https://support.apple.com/106932 If live support options are available they will show near the bottom left. If numbers show as colored links, click on them for more options.

- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country ➔ https://apps.apple.com/app/apple-support/id1130498044

If you cannot contact Apple then the first method is the only way to empty your balance. If neither method works then you will have to create a new Apple Account when you are in the new country.

Additional changing-account-region support article ➔ https://support.apple.com/118283

Hello~ We are your fellow forum members and have no access to your account. We can however point you in the right direction. If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

Buy(not subscribe to) something at least as expensive than your balance and use a different payment method from the current region for any extra amount; if you can't, click here and ask the iTunes Store staff to zero it.

The people on these boards are mostly other customers, don't have inside access to Apple's servers, and can't remove it.

(264465)

Hello! I want to change my Apple Account region, but I have a remaining balance of 10.01 TRY. I do not have a Turkish payment method to spend it. Could you please manually clear/forfeit this balance so it becomes 0.00? I agree to forfeit these funds. Thank you!

Hello. . I want to change my AppStore region, please zero out my remaining balance of 0,01 TRY

grozny176 wrote:

Hello. . I want to change my AppStore region, please zero out my remaining balance of 0,01 TRY

Hello ~ Please see the responses above.

~Katana-San~