User level: Level 1 (6 points)Apple Vision Pro will not remove off of my apple account and was transferred from an Apple ID I learned has been compromised
Posted on Jul 13, 2026 4:33 PM
User level: Level 1 (105 points)Aug 4, 2026 1:58 AM in response to Mrgrhkeo
This needs to be handled by Apple Support.
Because the previous Apple Account was compromised, the original owner should recover it through https://iforgot.apple.com, then remove Vision Pro from Find My. If you are the original purchaser, contact Apple Support with the original proof of purchase and the device serial number. Do not post the serial number or account details here.
User level: Level 2 (334 points)Jul 29, 2026 6:33 AM in response to Mrgrhkeo
Mrgrhkeo wrote:
Apple Vision Pro will not remove off of my apple account and was transferred from an Apple ID I learned has been compromised
To remove a stuck Apple Vision Pro tied to a compromised account, you must secure the original Apple ID, submit an Activation Lock removal request to Apple, and potentially visit an Apple Store for a physical hardware reset
Originally posted at discussions.apple.com/thread/256325339