User level: Level 1 (4 points)Angry Birds Reloaded update on June 25, 2026 wiped all of my progress in this game. I reached out to the game but did not get resolution to this issue. Any suggestions?
Posted on Jul 5, 2026 2:48 PM
User level: Level 10 (105,996 points)Jul 5, 2026 3:28 PM in response to Southbound-Texas-gamer
Beyond that you would need to wait for a response from the Developer. If it was an issue due to a bug they introduced in that last update, it would like affect all of their customers. If they are able to provide a fix it would have to come from another update.
User level: Level 10 (105,996 points)Jul 5, 2026 7:08 PM in response to Southbound-Texas-gamer
If an update from Angry Birds overwrote the data stored there, possibly from a bug introduced in the update, the previous data would no longer be available. That would have nothing to do with Apple's Privacy Policy.
Unfortunately this has all happened before with a previous Angry Birds Reloaded update and ironically they always use the same excuse that there is nothing they can do because of Apple's Privacy Policy. You can see a similar post here from over a year ago. The developer is responsible for how their app behaves and stores its data.
Apple Arcade Angry Bird lost progress and… - Apple Community
There are many other reports of the same thing across the different Angry Birds franchises going back several years as well. It happens and the developer takes no responsibility, which is a bit unfortunate since is is included in one of the Apple Arcade apps. You can report that problem to Apple by going to the reportaproblem.apple.com website. Apple would not be able to resolve the problem, but may want to consider the removal in Apple Arcade with users reporting the same thing and lack of developer support.
User level: Level 1 (4 points)Jul 5, 2026 5:55 PM in response to Mac Jim ID
Thanks, but iCloud Drive is good. I did get a response from the game, but they were unable to assist due to Apple privacy policy they cannot access my game data.
User level: Level 1 (4 points)Jul 5, 2026 7:21 PM in response to Mac Jim ID
Thanks for great info
User level: Level 1 (4 points)Jul 16, 2026 1:58 PM in response to Southbound-Texas-gamer
July 15, 2026 my previous progress was restored. Not sure how or why, but I’m very glad.
Originally posted at discussions.apple.com/thread/256321770