User level: Level 1 (9 points)I got Apple Vision Pro along with PSVR Sense Controllers from the Apple Store. I don't have neither the PSVR headset nor the PS5 itself.
What's the best way for me to check the controllers’ firmware version and update it if needed?
Posted on Dec 13, 2025 1:35 PM
User level: Level 10 (187,102 points)Dec 14, 2025 5:11 AM in response to vZ10
apple may not be in a position for them to make such a update, and I assume they do also not offer it for other third party product they sell in their online store
the only ones 100% sure to be able to access the newer firmware and have the protocol to apply it to sonys controllers would be sony, if they provided public access to their firmware files and access protocol to communicate with their controllers by usb, would mean apple would have to apply a amount of R&D resources to provide support to third-party hardware.
doubt they would, and I doubt sony would make it an open protocol third parties could access, because besides those with macs or linux boxes, there would be no demand/requirement for such access
but you can reach out to apples official support channels if you wish
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
Or
Genius Bar Reservation and Apple Support Options - Apple
or provide them with support to voice your view of them not taking a more active role in making software
to apply newer firmware to thirdparty product their stores sell
User level: Level 1 (9 points)Dec 14, 2025 5:19 AM in response to Rudegar
I agree that Sony is responsible for the updates but since Apple convinced Sony to let them sell (only in Apple Store) controllers without headsets I believe they (Apple and Sony) had to come up with some procedure to support them otherwise it seems like the first product Apple allowed to sell in their stores with zero manufacturer support.
Probably will end up calling to the Official Support, thank you.
User level: Level 1 (9 points)Dec 14, 2025 4:50 AM in response to Rudegar
Yeah, there are multiple workarounds to do that. I have a PS5 but I can't connect them and update without having the VR headset so I can order it from Amazon and return after update, for example :D
But since Apple started selling controllers separately from PS VR headset I expected that there should be a way to update them without borrowing PCs or make fake purchases.
User level: Level 10 (187,102 points)Dec 14, 2025 6:21 AM in response to vZ10
I'm sure the people who allowed sony controllers being sold on apples site, had no idea firmware updates were a thing, I would assume most thirdparty products they sell have no firmware to be updated and maintained.
User level: Level 1 (9 points)Dec 14, 2025 3:40 AM in response to Rudegar
Yeah, this would work if I had a PC. I'm looking for some Apple/Mac based solutions.
User level: Level 10 (187,102 points)Dec 14, 2025 3:47 AM in response to vZ10
if you don't come across any, then using the pc of a friend/relative/library computer access/or friendly employee in computer store, could perform the deed
User level: Level 10 (187,102 points)Dec 14, 2025 2:08 AM in response to vZ10
I believe you can use a computer to update them
PlayStation®VR 2 Support | PlayStation (US)
at least that what I did with the ps5 cntrl I use with my appletv box (I also don't have an ps5)
Originally posted at discussions.apple.com/thread/256210743